• Job Description

  Req#: 1414

  Senior Service Improvement and Business Transformation Lead

  PO9: £69,258 per annum incl. London Weighting, rising in annual increments to £73,818

  Secondment / Fixed Term (18 Months)

  Hybrid / Full Time

  We are excited to announce an 18-month secondment opportunity for a dynamic and result-oriented individual to join us as the Senior Service Improvement and Business Transformation Lead in Housing. This role is a key component of our Housing Transformation and Service Improvement Programme, aimed at delivering better services to our residents.

  About the Programme:

  This role is an integral part of our initiative to transform and improve housing services within the London Borough of Lambeth. In this role, you will work collaboratively with existing teams in the Housing Directorate, combining your innovative ideas and approaches with their extensive knowledge and experience. Together, you will be making impactful changes that resonate directly with the needs and well-being of our residents, aligning with our commitment to community-focused service improvement.

  Role Overview:

  We are looking for bright doers – individuals who are focused on delivery, adept at evidence-based problem articulation, solution development, and implementation, all with transformation and service improvement in mind. This role is less about formal programme management methodologies and more about hands-on delivery and making tangible improvements in our services.

  Key Accountabilities: Your primary focus will be on strategically leading service improvement initiatives, using data analytics for actionable insights, and managing complex, high-impact projects from inception to completion

  Candidate Profile:

  • Experience and Knowledge: What we value most is your proven track record in delivering results, your ability to navigate complex service improvement initiatives, and your substantial knowledge of improvement techniques
  • Skills: We are particularly interested in candidates who can demonstrate a strong capability in analytical thinking, problem-solving, and implementing solutions effectively.

  Why Lambeth:-

  • Fantastic, modern working environment in the award-winning Lambeth Town Hall and Civic Centre buildings
  • Competitive Salaries
  • Up to 35 days annual leave, dependent upon continuous service
  • 5 Minutes from London Underground and excellent transport links into the centre of London
  • Hybrid/Flexible working
  • Cycle to Work Scheme (including City Bike Hire scheme)
  • Attractive Local Government Pension Scheme

  We are a Stonewall diversity champion; a Living Wage Employer and we guarantee to interview all disabled candidates who meet the minimum criteria of the role. Please click here for a full list of our accreditations.

  For an informal discussion, please contact Dami Awobajo, DAwobajo@lambeth.gov.uk

  You will be required to undertake a Cifas check. Further information can be found here Cifas

  Please note we operate an anonymised application process. If you are uploading your CV or a personal statement, please remove your personal details and replace these with your unique candidate application number.

  Interested, click on the apply button and complete an on-line application, explicitly evidencing in the supporting statement field how you meet the shortlist criteria marked with an ‘A’.

  Job Description and Specification

  Closing Date: Sunday 10th March 2024 at midnight

  Lambeth aims for quality services and equal opportunities for all and is committed to safer recruitment.

• About the company

  Lambeth London Borough Council is the local authority for the London Borough of Lambeth in Greater London, England.

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