• Job Description

  Req#: 300002784821169
  Job Description
  
  JOB DESCRIPTION Job Summary
  
  Provides senior level support for health plan growth and community engagement activities. Responsible for achieving and continuously improving Molina's enrollment/referral growth objectives across all lines of business; collaborates with key departments across the enterprise to improve overall choice rates and assignment percentages. Develops relationships with community based organizations (CBOs) and providers to drive membership growth , and coordinates community events with key partners to increase Molina brand recognition visibility.
  
  Essential Job Duties
  • Under limited supervision, responsible for carrying out activities required to achieve membership/referral growth targets and overall ""choice rate"" through a combination of direct and indirect marketing activities and community events.
  • Achieves monthly, quarterly, and annual enrollment/referral goals and growth targets, as established by leadership.
  • Schedules, coordinates, and participates in Molina turnkey community events, encourages key partners to participate, and aligns media components.
  • Schedules, coordinates, and participates in community events, and encourages key partners to participate.
  • Develops, maintains, and deepens relationships with key business leaders, community based organizations (CBOs) and providers - ensuring all efforts are directed towards building membership.
  • Collaborates with the provider relations team to ensure providers within assigned territory are aware of Molina products and services.
  • Establishes simple referral processes for providers and CBOs to refer clients who may be eligible for applicable products.
  • Represents as an ambassador within the community on the health care delivery system and wellness topics.
  • Facilitates presentations, attends meetings and distributes educational materials to members and potential members.
  • Assists with incoming calls - assisting existing and prospective members with health access-related questions.
  • Identifies opportunities for key sponsorships, and provides justification for Molina participation.
  • Identifies and promotes Molina's volunteer time off (VTO) program, and develops opportunities for employees to participate in community volunteering events.
  • Manages daily schedule in alignment with growth and community engagement department goals, initiatives, and assigned community region(s).
  • Provides training and support to new and existing growth and community engagement team members.
  • Up to 75% local travel required.
  
  Required Qualifications
  • At least 3 years of related experience in marketing, business development, community engagement, sales and/or customer service - preferably in the health care industry, or equivalent combination of relevant education and experience.
  • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
  • Ability to drive up to 3 hours to attend events.
  • Ability to attend public events in outdoor venues in all weather conditions.
  • Ability to sit and stand for long periods.
  • Ability to lift 30 pounds and independently prepare for and set up community marketing events.
  • Strong customer service acumen.
  • Networking skills and ability to develop and maintain relationships with key internal/external stakeholders, including community based organizations (CBOs).
  • Knowledge of community resources.
  • Ability to work in a fast-paced, team-oriented environment with little to no supervision.
  • Organizational and time-management skills ability to manage simultaneous projects and tasks to meet internal deadlines.
  • Effective verbal and written communication skills, and ability to facilitate public speaking events and presentations.
  • Microsoft Office suite/applicable software program(s) proficiency.
  
  Preferred Qualifications
  • Understanding of the managed care industry, including Medicaid, Medicare, and Marketplace programs.
  • Previous health care marketing, enrollment/referral and/or grassroots community outreach experience.
  • Outreach experience serving low income populations.
  • Experience presenting to health influencer and low income audiences.
  • Bi-lingual Spanish.
  
  #PJHPO
  
  To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
  
  Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

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