Remote Jobs

Senior Trust & Safety Specialist

6 days ago

Pay$150000.00 - $207000.00 / year
LocationRemote
Employment typeFull-Time
  • Job Description

      Req#: 7540229
      Employer Industry: Digital Experience Platform

      Why consider this job opportunity:
      - Salary up to $207,000 based on geographic location and experience
      - Eligible for company-wide bonus program based on performance
      - Comprehensive health coverage for employees and their dependents
      - Flexible vacation, paid holidays, and a sabbatical program for recharging
      - Opportunities for growth and development in a creative and innovative environment
      - Remote-first work culture promoting trust, transparency, and collaboration

      What to Expect (Job Responsibilities):
      - Conduct in-depth investigations into high-risk platform misuse, such as phishing and fraud
      - Triage and resolve escalated tickets related to unauthorized access and legal compliance
      - Evaluate enforcement of Terms of Service and Acceptable Use Policy in collaboration with Legal
      - Develop and enhance Trust & Safety programs with efficient workflows
      - Collaborate cross-functionally to protect customers and ensure platform integrity

      What is Required (Qualifications):
      - 4 - 7 years of experience in Trust & Safety content review, particularly with sensitive content
      - Proven experience in analyzing abuse patterns or platform misuse at scale
      - Knowledge of laws impacting Trust & Safety, including Intellectual Property and global privacy laws
      - Strong communication skills for effective collaboration across teams
      - High integrity and discretion when handling sensitive information

      How to Stand Out (Preferred Qualifications):
      - Experience building Trust & Safety programs, including escalation frameworks and stakeholder messaging
      - Comfort with making judgment calls based on incomplete information
      - Ability to balance empathy for users with firm enforcement of policies
      - Curiosity and openness to learning about emerging technologies like AI

      #DigitalExperience #TrustAndSafety #RemoteWork #CareerGrowth #CompetitiveBenefits

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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