• Job Description

  Req#: REF4661A
  Employer Industry: Digital Services and User Experience Design
  
  Why consider this job opportunity:
  - Salary up to £65,000, depending on location and experience
  - Excellent benefits package including private medical cover, generous pension contributions, and 25 days of paid holiday
  - Opportunity for career advancement and growth within a dynamic and inclusive organization
  - Access to over 15,000 courses through LinkedIn Learning for continuous personal development
  - Flexible working arrangements, with options for remote or hybrid work
  - Supportive environment with a focus on employee wellbeing and professional development
  
  What to Expect (Job Responsibilities):
  - Plan, facilitate, and lead user research activities across various projects
  - Lead multidisciplinary teams and clients to achieve inclusive and effective research outcomes
  - Support and manage the user research team, including overseeing appraisals and professional development
  - Define and refine user research practices to enhance the delivery of inclusive design
  - Collaborate with clients to identify opportunities and assist with proposals and project pitches
  
  What is Required (Qualifications):
  - Significant experience in delivering user research projects within multidisciplinary teams
  - Proven ability to conduct ethical and inclusive user research, identifying and accommodating accessibility needs
  - Experience planning and conducting research activities aligned with GDS service standards
  - Strong skills in qualitative analysis and synthesis, producing user journeys and user needs
  - Excellent written communication skills to share findings effectively with stakeholders
  
  How to Stand Out (Preferred Qualifications):
  - Experience in service design thinking and outcomes
  - Strong facilitation skills for various user research sessions, including usability testing and co-analysis
  - Ability to manage stakeholder relationships and guide clients towards positive outcomes
  
  #DigitalServices #UserResearch #UXDesign #CareerOpportunity #InclusiveDesign
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  Our customers are national governments and international health bodies. They’re also police forces, emergency services, local authorities and housing providers, all working to prevent harm and provide the right support.

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