Diverse Lynx

Service Desk Analyst


PayCompetitive
LocationMinneapolis/Minnesota
Employment typeFull-Time

What's your preference?

Apply with job updates
  • Job Description

      Req#: 25-43178
      Employer Industry: Information Technology Services

      Why consider this job opportunity:
      - Opportunity to work remotely, providing flexibility in your work environment
      - Contract position with a focus on developing skills in computer applications
      - Join a diverse and inclusive workforce that values equal opportunity
      - Gain valuable experience in IT support and service desk operations
      - Collaborate with a team committed to fostering professional growth

      What to Expect (Job Responsibilities):
      - Provide support for service desk inquiries related to computer applications
      - Assist users in troubleshooting and resolving technical issues
      - Document and track service requests using appropriate tools
      - Collaborate with team members to improve service desk processes
      - Maintain a high level of customer service and support

      What is Required (Qualifications):
      - Basic knowledge of computer applications and IT support
      - Strong problem-solving skills and ability to troubleshoot technical issues
      - Excellent communication skills, both written and verbal
      - Must be available and punctual for scheduled work shifts
      - Ability to work effectively in a remote team environment

      How to Stand Out (Preferred Qualifications):
      - Previous experience in a service desk or IT support role
      - Familiarity with ticketing systems and service desk best practices
      - Knowledge of various operating systems and software applications

      #InformationTechnology #RemoteWork #ServiceDesk #ITSupport #DiversityInWorkplace

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      We provide Consulting Services for our customer’s project and staffing needs. We also provide Data Management for Clinical Trials.