• Job Description

  Req#: R0285595

  Job Description:

  Job Title Service Executive Team

  Location London

  Corporate Title Associate

  The Service Executive Team (SET) acts as centre of excellence for all account management functions in support of the Front Office to meet the clients’ needs.

  You will be supporting the Private Banking business in its initiatives and day-to-day management, supporting Relationship Managers (RM) and Client Service Executives (CSE) in the day-to-day management of their clients throughout the relationship lifecycle.

  What we’ll offer you

  A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

  You can expect:

  • Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
  • Competitive salary and non-contributory pension
  • 30 days’ holiday plus bank holidays, with the option to purchase additional days
  • Life Assurance and Private Healthcare for you and your family
  • A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
  • The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

  Your key responsibilities

  • Uphold the highest Private Banking standards for service quality with a focus on efficiency
  • Uphold the highest conduct and regulatory standards to ensure all regulatory and compliance policies and procedures are met to mitigate risks and ensure that the Bank is fully protected
  • Provide general business management and project management support in divisional and cross-divisional initiatives
  • Proactively looking to streamline processes and promote initiatives to improve both client experience and remove internal deficiencies
  • Provide general support to Relationship Managers and CSE’s in their day-to-day responsibilities, liaising with Operations, Lending and other teams where required. This will include, new portfolio setup, portfolio pricing setup, account activity monitoring, payments and asset transfers processing, Lombard loan processing, and account closure management
  • Support any department initiatives as required beyond the day-to-day function

  Your skills and experience

  • Educated to Bachelor’s degree level or equivalent qualification/relevant work experience
  • Experience in Financial Services, preferably in Private Banking/Wealth Management
  • Good understanding of Wealth Management products, services and regulatory environment
  • Excellent organisational skills with previous business management and project management experience
  • Excellent communicator with a high degree of professionalism, ownership, and accountability

  How we’ll support you

  • Flexible working to assist you balance your personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (for example. screen readers, assistive hearing devices, adapted keyboards)

  About us

  Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

  Deutsche Bank in the UK is proud to have been named a Times Top 50 Employer for Gender Equality for three consecutive years. Additionally, we have been awarded a Silver Award from Stonewall for two years running and named in their Top 100 Employers for 2023 for our work supporting LGBTQ+ inclusion.

  Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

  
  We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

  Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

• About the company

  The bank's network spans 58 countries with a large presence in Europe, the Americas and Asia.

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