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service now implementation specialist
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Job Description
- Req#: 644
Hello All,
Please find below the details of a New Requirement we have with the client State of Georgia :
Job Title : Service Now Implementation Specialist
Location : Remote
Assumes 40 hours a week for 52 weeks in support of the ASC Deployment on Team Bravo. The implementation specialty is initially for HRSD, but will be swapped for other specialties needed as initiative progresses.
The ServiceNow Implementation Specialist - Human Resources will work with the agile development team focused on the deployment of deploying the HRSD Professional module at the Georgia Institute of Technology.
Major Responsibilities:
• Coordinate with business stakeholders and current consultants to understand and refine the path for HR
Support at Georgia Tech.
• We have a high-level execution plan for HRSD with a go-live in October. The Implementation Specialist will
guide a methodical approach to defining Centers of Excellence (COEs), HR Topics, HR Categories, HR
Services, and the deployment of the Employee Self Service Portal, based on the Now Create Implementation
methodology.
• Provide guidance and best practices for leveraging Universal Request, Process Automation Designer, and
Playbooks to compliment/enhance HR Case Management.
• Provide ongoing feedback/guidance on developer work to ensure adherence to best practices and maintain
proximity to "out-of-the-box."About the company
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