• Job Description

  Req#: 9993
  **Employer Industry: Information Technology Services**
  
  **Why Consider this Job Opportunity:**
  - Salary up to $28.00 per hour
  - Excellent benefits including 3 weeks paid PTO and tuition reimbursement
  - Opportunity for career advancement and growth within the organization
  - Hybrid work model offering flexibility in work location
  - Supportive and collaborative work environment
  - Chance to make a positive impact on service operations and customer satisfaction
  
  **What to Expect (Job Responsibilities):**
  - Oversee day-to-day operational activities, coordinating service requests, and maintaining service levels for timely efficiency
  - Handle Accounts Payable vouchers, verifying invoices, and ensuring accurate payment processing
  - Record financial transactions, analyze costs, and maintain accurate financial records related to managed services contracts
  - Develop and implement standard operating procedures (SOPs) to streamline service processes and improve efficiency
  - Serve as a point of escalation for complex service issues and customer complaints, ensuring high levels of customer satisfaction
  
  **What is Required (Qualifications):**
  - Advanced Microsoft Office skills, including creating presentations, documents, and spreadsheets with macros
  - Working knowledge of process improvement requirements and operational procedures
  - Exceptional written and verbal communication skills, with the ability to express oneself clearly and professionally
  - Detail-oriented with strong proofreading skills and meticulous attention to accuracy
  - Strong organizational skills with the ability to document activities and manage priorities effectively
  
  **How to Stand Out (Preferred Qualifications):**
  - Experience in service operations or a similar administrative role
  - Familiarity with financial transaction recording and analysis in a service-oriented context
  - Proven ability to work cross-functionally with various teams
  - Experience in developing and implementing SOPs for operational efficiency
  - Ability to foster a culture of continuous improvement within teams
  
  #InformationTechnology #ServiceOperations #CareerOpportunity #CompetitivePay #HybridWork
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  The best remote jobs for you

Notice