Inclusion without Exception:

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

About TCS:

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024,and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Skills and Responsibilities:

• Good years of experience in ITSM Area with minimum of good years in Servicenow

•Implementation experience of ServiceNow platform that includes the following –

i.ITSM

ii.Now Platform Features

iii.ITOM & SAM

iv.SPM

v.GRC & BCM

vi.SecOps

vii.Custom Applications build and maintain

•Integration Expertise with REST , SOAP and other custom integration methods using Orchestration or Integration Hub.

•Any Exposure in managing and setup of Configuration Management using Servicenow Discovery , SCCM

•Good Exposure in Client Communications and Requirement Gathering.

•Experience with Servicenow Version Upgrade

•Experience with Servicenow ATF (Automated Test Framework)

•Able to Create High Level Design Document

•Able to identify areas of concern and mark areas of improvement within customers Servicenow landscape.

•Experienced and comfortable in Agile Methods / Way of working.

•Understanding of broad er spectrum of ServiceNow capabilities

•Keeping Aware with Latest upcoming Technology advancements in Servicenow and able to propose the same to customer.

•Experience with third party integration, ebondings

•ServiceNow scripting knowledge is also required.

•Experience in Cloud and Automation is a good to have.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.