Tata Consultancy Services
ServiceNow CMDB Technical Lead
This job is now closed
Job Description
- Req#: 356976
Job Description
• Hands on Expertise with Integrations with data ingestions systems• Hands on Experience with Discovery• Ensure the CI data is properly maintained and is available when and where it’s needed• Develop, document, and implement CI data governance processes and procedures for effectively managing CI data• Ensure that the CMDB effectively supports other ITSM processes such as Incident, Change, and Asset Mgt.• Develop and monitor CI data health reports / dashboards and resolve any issues• Ensure the quality of the CMDB data is maintained and that target metrics are established and met, resolving issues in a timely manner• Proactively identify CI classes, attributes, and relationship types that are required• Proactively identify and resolve CI data, metric, process, or functionality gaps in the CMDB• Ensure the CIs are created or updated using only approved processes and procedures• Develop, document, and implement CI data audits and address any issues that arise• Evaluate enhancement requests and identify appropriate solutions• Providing leadership when implementing new requirements on the Now Platform•Contributing to the governance processes
Qualifications:
Engineering Degree, ServiceNow ITSM, CMDB, Discovery, experience with ServiceNow enterprise architecture, security database design schemas and data modeling, requirements gathering, integration, middleware, and discovery technologies, and leads the development of architectural and technical standards and best practices.
Salary Range: $110,160-$135,000 a year
#LI-AK1About the company
Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.