10x Genomics
Services Sales Specialist, East
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Job Description
- Req#: 7472117
Employer Industry: Life Sciences and Biotechnology
Why consider this job opportunity:
- Salary up to $91,900
- Eligible for equity grants and annual bonus programs
- Comprehensive health and retirement benefit programs
- Opportunity for career advancement and growth within the organization
- Supportive and dynamic work environment that encourages innovation
- Chance to make a significant impact in the life sciences field
What to Expect (Job Responsibilities):
- Manage a territory-based book of existing customers to drive on-time renewal of service contracts
- Generate and deliver renewal quotes, including options for multi-year agreements and premium support tiers
- Conduct proactive outreach to customers regarding service expirations and educate them on service coverage importance
- Collaborate with Account Executives and Field Service Engineers to align renewal activities with customer engagement plans
- Maintain accurate CRM data in Salesforce, including renewal pipeline and customer communication
What is Required (Qualifications):
- Bachelor’s degree in life sciences, biotechnology, engineering, or business (or equivalent practical experience)
- 1-2 years of experience in inside sales, customer support, renewals, or other customer-facing roles
- Strong communication, follow-up, and customer engagement skills
- Ability to collaborate effectively with field sales, service, and operations teams
- Highly organized with the ability to manage multiple renewals and timelines simultaneously
How to Stand Out (Preferred Qualifications):
- Prior experience selling laboratory services
- Familiarity with genomics, molecular biology, or NGS workflows
- Experience with Salesforce or other CRMs
#LifeSciences #Biotechnology #SalesOpportunities #CareerGrowth #CustomerEngagement
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