• Job Description

  Req#: 4272

  If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.
  

  Who we are:

  ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
  
  At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer:

  • Multiple medical plans including a high deductible, low cost health plan
  • Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
  • Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
  • Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
  • Employee Stock Purchase Program with additional opportunities to earn stock in the Company
  • Retirement planning through the Company’s 401(k)

  The Site Manager is responsible for leading and managing the daily operations of a high-volume Remarketing/Reconditioning Center. This role oversees all site activities, including vehicle intake, reconditioning, inspections, detailing, logistics, quality assurance, and workforce management. Our ideal candidate has a strong operations background with a deep understanding of workflow optimization and a track record of implementing processes that drive business efficiencies. Additionally, our ideal candidate is passionate about cultivating a high-performing team, thrives in a fast-paced environment, and brings experience in automotive, logistics, or manufacturing leadership.

  What you will do:

  • Responsible for overseeing the daily operations of the site, ensuring efficient workflow, quality control, and on-time vehicle processing.
    
    
  • Lead and manage site teams across departments, including vehicle intake, reconditioning, detailing, mechanical, and logistics. Responsible for determining the optimal flow of vehicles and prioritization of inspection, reconditioning and detailing.
    
    
  • Monitor key performance indicators (KPIs) such as cycle times, quality metrics, and production targets. Develop and implement process efficiencies to continuously improve site KPIs.
    
    
  • Ensure compliance with safety standards, environmental regulations, and company policies. Coordinate with the corporate Health and Safety team to monitor safety standards and implement new safety initiatives.
    
    
  • Implement and optimize operational processes to improve productivity, cost-effectiveness, and customer satisfaction.
    
    
  • Collaborate with internal teams such as sales, logistics, and quality assurance to ensure the timely delivery of reconditioned vehicles.
    
    
  • Manage vendor relationships for subcontracted services, including mechanical work, paint and body, and parts supply.
    
    
  • Provide coaching, training, and development for supervisors and hourly staff; oversee staffing and scheduling needs.
  • Ensure a clean, organized, and professional facility appearance.

  What you will need:

  • Bachelor’s degree in Business, Operations Management, Automotive Technology, or related field preferred. Equivalent experience considered.
    
    
  • 5+ years of experience in operations management, preferably in automotive, logistics, or manufacturing environments.
    
    
  • Strong understanding of auto reconditioning processes, including mechanical, cosmetic, and detailing operations.
    
    
  • Proven leadership skills with experience managing high-functioning teams in high-volume environments.
    
    
  • Excellent organizational, analytical, and problem-solving skills.
    
    
  • Strong knowledge of operational efficiency strategies and proficiency in operational reporting tools
  • Ability to work in a fast-paced, deadline-driven environment with a customer-focused mindset.

  • Perform additional duties as assigned.

  Physical/Mental Requirements:

  Physical requirements include the ability to work in outdoor environments, including extreme heat, walk the lot, inspect vehicles, and be active in an automotive shop environment.

  Working Conditions:

  • On-site position.
  • Full-time hours with occasional extended hours based on business needs.

  #Ind123RR

  Our Values

  Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
  

  
  At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.

  For information on our collection and use of your personal information, please see our Privacy Notice.

• About the company

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