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Site Support Tech II (Windows 11 Migration Specialist Tech)-REMOTE


Pay$26.92 - $31.92 / hour
LocationRemote
Employment typeContract

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  • Job Description

      Req#: 27641
      Employer Industry: Information Technology Services

      Why consider this job opportunity:
      - Salary up to $31.92 per hour
      - Opportunity for career advancement and growth within the organization
      - Work remotely with flexible hours
      - Comprehensive benefits package including medical, dental, and vision offerings
      - Supportive and collaborative work environment
      - Involvement in a large-scale technology initiative with significant impact

      What to Expect (Job Responsibilities):
      - Guide and execute the migration process for transitioning users from Company X imaged computers to Leidos imaged computers
      - Assist users in configuring backups, performing imaging, and restoring data as needed
      - Transfer user profiles, files, and settings to the new Windows 11 environment
      - Configure and optimize Windows 11 installations on individual computers
      - Provide technical assistance to end-users both locally and remotely

      What is Required (Qualifications):
      - Minimum of 3 years of experience in Windows migration projects
      - Proficiency in Trellix (FDE) and Trellix ePO for data security
      - Familiarity with Beyond Trust for remote support and ServiceNow for ticket management
      - Experience with Druva inSync for data backup and recovery
      - Strong verbal and written communication skills

      How to Stand Out (Preferred Qualifications):
      - Experience with M365, including OneDrive and Teams
      - Understanding of multi-factor authentication (MFA) and public key infrastructure (PKI)
      - Experience with VPN support and use
      - Ability to troubleshoot and resolve technical issues efficiently
      - Strong organizational skills to track progress and meet project deadlines

      #InformationTechnology #RemoteWork #CareerOpportunity #WindowsMigration #TechnicalSupport
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