Remote Jobs
Spanish Call Center Representative - WFH
This job is now closed
Job Description
- Req#: 2631854
Employer Industry: Insurtech
Why consider this job opportunity:
- Salary up to $13.50 per hour
- Opportunity for career advancement within a rapidly growing company
- Work remotely from anywhere in the United States
- Supportive and inclusive company culture that values diversity and equality
- Chance to make a positive impact on customer satisfaction and help small businesses
What to Expect (Job Responsibilities):
- Handle a large volume of inbound and outbound calls related to commercial insurance inquiries from small business owners
- Follow communication scripts while utilizing product knowledge to assist customers effectively
- Build positive relationships by providing exceptional customer service and addressing all customer inquiries
- Meet daily qualitative and quantitative performance targets for service, productivity, and quality standards
- Maintain a dedicated workspace with the required equipment for remote work
What is Required (Qualifications):
- Bilingual in Spanish and English
- Minimum of 2 years of customer support experience in a call center environment
- Minimum of 2 years of remote work experience
- High School diploma or equivalent
- Exceptional customer service, active listening, and verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Experience using CRM software
- Strong typing skills and proficiency with computers
- Excellent time management and decision-making abilities
- Adaptability and accountability in a fast-paced environment
#Insurtech #CustomerService #RemoteWork #DiversityAndInclusion #CareerGrowth
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