Remote Jobs

Specialist, Customer Success Support - REMOTE


Pay$13.00 / hour
LocationCanton/Georgia
Employment typeFull-Time
  • Job Description

      Req#: 4302
      Employer Industry: Furniture Retail and E-commerce

      Why consider this job opportunity:
      - Competitive benefits package available from day one, including major medical, dental, and vision insurance
      - Fully remote position offering flexibility in work environment
      - 401K plan with company match to support your future
      - Employee discount on products and complimentary office chair and desk for remote workers
      - Opportunity to engage in employee-led activities with fun and giveaways through Ubique Cares
      - 9 paid holidays plus 1 floating holiday and up to 13 accrued PTO days per year

      What to Expect (Job Responsibilities):
      - Process and verify customer orders accurately and efficiently using order management systems
      - Coordinate with warehouse, logistics, and customer service teams to ensure timely order fulfillment and delivery
      - Monitor order status and proactively communicate with customers and internal stakeholders regarding any delays or issues
      - Investigate and resolve order discrepancies, returns, and cancellations in a timely manner
      - Collaborate with cross-functional teams to identify and implement process improvements in order management workflows

      What is Required (Qualifications):
      - High school diploma or equivalent; Associate's or Bachelor's degree preferred
      - Minimum of 2 years' experience in order management, customer service, or a related field within retail or supply chain environments
      - Proficiency with order management systems and Microsoft Office Suite, especially Excel
      - Strong organizational skills with the ability to manage multiple priorities and deadlines
      - Excellent communication skills, both written and verbal

      How to Stand Out (Preferred Qualifications):
      - Experience working in retail trade or e-commerce order fulfillment
      - Familiarity with ERP systems such as SAP, Oracle, or similar platforms
      - Knowledge of inventory management and logistics processes
      - Demonstrated ability to analyze data and generate actionable insights
      - Experience working in a remote or distributed team environment

      #FurnitureRetail #Ecommerce #RemoteWork #CustomerSuccess #CareerOpportunity

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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