Remote Jobs
Sr Customer Success Manager
What's your preference?
Job Description
- Req#: JR8068
Employer Industry: Automotive Software Solutions
Why consider this job opportunity:
- Salary up to $90,500
- Opportunity for annual performance bonuses and a comprehensive benefits package
- Paid Time Off (PTO) and 401K matching program
- Tuition reimbursement available for professional development
- Dynamic work environment focused on inclusion and diversity
- Chance to build long-term relationships with clients and drive their success
What to Expect (Job Responsibilities):
- Field questions and direct clients to appropriate support resources while assisting them in defining their strategy around CDK solutions
- Maintain and build relationships with dealership management, establishing a reputation as a trusted advisor
- Assess dealership risk factors and identify strategies for risk mitigation to ensure the success of CDK applications
- Prepare client-specific reports and presentations to educate clients and drive growth within their organizations
- Collaborate with Sales and Marketing to identify and create prospecting opportunities
What is Required (Qualifications):
- Minimum 5 years of client services, marketing, or sales experience in a B2B or account management role within a similar industry
- Ability to work and influence across all levels of the dealership
- Knowledge of CDK applications and familiarity with the automotive industry
- Proficient in using SalesForce; familiarity with CX platforms is a bonus
- High school diploma with the ability to travel up to 50%
How to Stand Out (Preferred Qualifications):
- 5+ years of retail automotive experience
- Understanding of CDK's organizational structure, solutions, implementation, and service models
- SaaS experience preferred but not required
- Experience using a CX platform
- BA/BS degree preferred
#AutomotiveSoftware #ClientSuccess #CareerOpportunity #CompetitivePay #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.