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Sr. Manager, Customer Success


PayCompetitive
LocationAustin/Texas
Employment typeFull-Time

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  • Job Description

      Req#: DCFDEC0652
      Employer Industry: Marketing Analytics

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Salary up to competitive compensation packages
      - 100% remote work flexibility
      - Engaging company culture focused on integrity and diversity
      - Chance to positively impact client satisfaction and product adoption
      - Involvement in community initiatives through volunteer opportunities

      What to Expect (Job Responsibilities):
      - Lead client-facing engagements for a portfolio of brands using the marketing analytics framework
      - Manage day-to-day client relationships and drive gross and net revenue retention goals
      - Provide training curriculum and interpret marketing performance reviews for clients
      - Design and analyze in-market experiments across addressable media channels
      - Collaborate with internal teams to support customer success initiatives and product feedback

      What is Required (Qualifications):
      - 7+ years of experience in client services management
      - Experience in marketing attribution, media mix modeling, or applied marketing analytics
      - Familiarity with ad-tech and martech platforms, including Google Analytics
      - Excellent written and verbal communication skills, including proficiency in Excel and PowerPoint
      - Minimum BA/BS or equivalent degree

      How to Stand Out (Preferred Qualifications):
      - Demonstrated experience managing complex engagements focused on marketing measurement
      - Ability to work independently with minimal supervision in a collaborative environment
      - Strong initiative to improve processes and embrace change

      #MarketingAnalytics #CustomerSuccess #RemoteWork #CareerGrowth #DiversityAndInclusion

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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