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Sr Customer Success Manager - Truck
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Job Description
- Req#: JR7555
Employer Industry: Automotive Software Solutions
Why consider this job opportunity:
- Salary up to $100,000
- Opportunity for annual performance bonuses and competitive benefits package
- Medical, dental, and vision benefits provided
- Paid Time Off (PTO) and 401K matching program
- Tuition reimbursement available for continued education
- Inclusive and diverse work environment that values different perspectives
What to Expect (Job Responsibilities):
- Field questions and direct clients to appropriate support resources while assisting them in defining their strategy around employer solutions
- Maintain and build relationships with dealership management, establishing a reputation as a trusted advisor
- Assess dealership risk factors and identify risk mitigation strategies to ensure the success of employer applications
- Prepare client-specific reports and presentations to educate clients and drive growth within their organizations
- Identify training needs for dealership staff and recommend industry best practices and solutions
What is Required (Qualifications):
- Minimum 5 years of client services, marketing, or sales experience in a B2B or similar environment
- Ability to travel up to 50%
- Strong communication skills with peers and clients, both oral and written
- Proficiency in using SalesForce; familiarity with employer applications and dealership operations is essential
- High sense of urgency and ability to handle high-stress situations with empathy
How to Stand Out (Preferred Qualifications):
- Understanding of employer's organizational structure, solutions, and service models
- Experience in the SaaS industry is preferred but not required
- Knowledge of automotive dealership workflows and technology industries
- BA/BS degree preferred
- 5+ years of retail automotive experience preferred
#AutomotiveIndustry #SoftwareSolutions #ClientServices #CareerOpportunity #DiversityAndInclusion
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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