• Job Description

  Req#: REQ244574

  Be unstoppable with us!
  T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

  Job Overview
  The Sr. Channel Planning & Programs Manager is responsible for planning and support of Retail Excellence programs and initiatives. Reporting directly to the Vice President of Retail Excellence, this individual contributor is responsible for crafting and managing planning materials for the Retail Excellence organization. This includes executive updates, program roadmaps, and management systems for key inititiatives realted to retail formats, retail merchandising, and retail store design. This role will work with key business partners including retail development, retail operations, branded retail leadership, and partners in brand and marketing. This role will take an active role in communication and materials in support of Retail Excellence initiatives.

  Job Responsibilities:

  • Assess upcoming business initiatives and develop launch, communication, change management recommendations for format, merchandising, and store design initiatives.
  • Establish management system to collect updates and progress from cross functional teams, publish to an executive audience, identify topics/items for steering and priorititation.
  • Interpret strategy into tactics for retail. Solve and provide the “Why” and the “How”.
  • Work closely with operational and brand partners to ensure execution excellence. Assist with execution design if needed.
  • Create communication and supporting documents; plans, roadmaps, executive updates, etc.
  • Present to and influence senior leadership regarding strategy needed to achieve business goals.
  • Also responsible for other Duties/Projects as assigned by business management as needed.

  .

  • Education:
  • High School Diploma/GED (Required)
  • Bachelor's Degree (Preferred)
  • Work Experience:
  • 7+ years of experience in sales operations, strategy, and/or program management. Tech industry preferred. (Required)
  • Retail/wireless sales/service experience a plus (Preferred)
  • C-Level experience presenting roadmaps, plans and programs

  • Knowledge, Skills and Abilities:
  • Data Analysis Proven track record to analyze data from existing systems and multiple sources, consolidate results, create a comprehensive picture, and make/present informed recommendations (Required)
  • Compensation Extensive knowledge of compensation plan & incentive design (Required)
  • Negotiation Excellent influencing and negotiation skills (Required)
  • Project Management Strong project management, analysis, and execution skills -- resulting in track record of successful achievements. (Required)
  • Problem Solving Demonstrated use of innovative yet analytical approaches to problem solving. (Required)
  • Software Basic computer skills and knowledge of common business applications (web browsers, Outlook, Excel, Word, and PowerPoint, etc.) (Required)
  • T-Mobile Tools & System Knowledge Knowledge of T-Mobile’s commission operations & Enterprise Commission System (Preferred)
  • Licenses and Certifications:

  • At least 18 years of age
  • Legally authorized to work in the United States

  Washington Pay Range: $132,600 - $179,400

  The pay range above is the general base pay range for a successful candidate in the state
  listed. The successful candidate’s actual pay will be based on various factors, such as work
  location, qualifications, and experience, so the actual starting pay may be above or below
  this range.

  At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or
  periodic sales incentive or bonus, based on their role. Most Corporate employees are
  eligible for a year-end bonus based on company and/or individual performance and which
  is set at a percentage of the employee’s eligible earnings in the prior year. Certain
  positions in Customer Care are eligible for monthly bonuses based on individual and/or
  team performance, while Retail and Business Sales roles are eligible for monthly or
  quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is
  eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits,
  check out https://careers.t-mobile.com/culture-and-benefits/

  
  Travel:
  Travel Required (Yes/No):No
  
  DOT Regulated:
  DOT Regulated Position (Yes/No):No
  Safety Sensitive Position (Yes/No):No

  At T-Mobile, our benefits exemplify the spirit of One Team, Together ! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

  We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com .

  Never stop growing!
  T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.
  
  T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
  
  Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

• About the company

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