Southwest Power Pool
Stakeholder Experience Specialist - II, Senior, or Lead (Remote Eligible)
This job is now closed
Job Description
- Req#: STAKE002030
Employer Industry: Energy Sector
Why consider this job opportunity:
- Salary up to $123,700.00 for Lead Stakeholder Experience Specialist
- Opportunity for career advancement and growth within the organization
- Flexible working environment with options for remote work
- Comprehensive benefits package, including excellent insurance, 401(k) contributions, and relocation assistance
- Chance to work with innovative technology and improve stakeholder engagement
What to Expect (Job Responsibilities):
- Lead technical assessments and coordinate the implementation of systems for the Stakeholder Relations team
- Provide hands-on technical support and triage for system-related issues
- Act as a liaison between Stakeholder Relations and IT teams to ensure efficient resolution of technical issues
- Enhance and administer Salesforce-based tools and CRM platforms
- Analyze stakeholder trends and develop data-driven action plans to address issues
What is Required (Qualifications):
- Bachelor’s degree in a business-related field or two years of relevant work experience
- Eight (8) years of job-related experience for Lead level; six (6) years for Senior; three (3) years for Level II
- Salesforce administration and development experience
- Strong written and oral communication skills
- Demonstrated system administration experience
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role demonstrating strong interpersonal skills
- Proficiency in Microsoft Office products and database applications
- Strong problem-solving abilities
#EnergySector #CustomerService #CareerOpportunity #Salesforce #FlexibleWorkEnvironment
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