• Job Description

  Req#: R-112404

  Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world.
  

  We are Sustainability in Action — our promise to be environmentally responsible and to help our customers be environmentally responsible too.
  

  Why choose Republic?

  Joining Republic isn’t just about taking on a new job, it’s about making a commitment to create a more sustainable world together. Our people provide an essential service, serving and impacting customers, neighborhoods, and communities everywhere.
  

  As a company, we are proud of our values and encourage those who share in our aspirations to join our team:

  • We protect our colleagues and communities through safe practices everywhere, every day.
  • We are committed to serving our customers and communities by going above and beyond to exceed expectations.
  • We take action to improve neighborhoods and communities by being environmentally responsible and creating a more sustainable world.
  • We are driven to deliver results in the right way.
  • We encourage a human centered culture that honors the unique potential and dignity of every person.

  POSITION SUMMARY: The Strategic Account Program Administrator is responsible for overseeing multiple projects, ensuring program goals are reached and serving as a direct point of contact for our customers in coordination with National Account Managers (NAM) and Strategic Accounts Executives (SAE). This position will coordinate through our operations matrix to ensure tasks are clearly identified, assigned, and executed within the scope of the opportunity. They will also provide regular status updates, avoid and mitigate risk to optimize our performance as well as build internal processes to enhance our customers' onboarding experience and promote customer zeal.

  PRINCIPAL RESPONSIBILITIES:

  • Coordinate with NAM to identify the field operations team members that will lead the project initiatives and schedule kickoff calls to review the scope, actions, and timeline of the project.

  • Assign all new projects that are qualified into our tracking system (Smartsheet).

  • Create timelines with key events and communicate with all team members including the customer for transparency and buy in.

  • Coordinate with the field operations team to procure all pricing required for bid and coordinate with NAM to present to customer for approval.

  • Coordinate contract execution with NAM and contracts team to getting agreements redlined and fully executed as applicable.

  • As projects are implemented continue to follow up with all team members on the status of actions and updated Smartsheet. Schedule regular cadence calls with NAM and Customer to review the status of projects.

  • As new business is executed, help to transition to our Customer Service and Accounting teams for future support.

  • Coordinate with Project Managers for onsite work performed, including, but not limited to regulatory inspections, participation in plant committees, waste characterization, shipping, profiling and document preparation for waste streams.

  • Provides data and reporting to customers in a manner consistent with contract or purchase order specifications.

  • Monitors sub-contractor services for completeness or deficiencies.

  • Help to coordinate quarterly business reviews with our sales team and present operational report outs.

  QUALIFICATIONS:

  • Strong working knowledge of Salesforce CRM and Smartsheet software

  • Proficient in Excel, Word, and PowerPoint applications.

  • Excellent presentation, analytical, organizational, and problem-solving skills

  • Must be detail oriented and possess technical aptitude.

  • Ability to work under pressure, exercise independent judgment and select effective course of action while controlling resources and expenditures.

  • Knowledge of complex regulations specific to the environmental waste industry, management principles and best practices including analysis and evaluation and research methods and strategies.

  MINIMUM QUALIFICATIONS:

  • 3+ years experience in program management with matrix and cross-functional project teams.

  Rewarding Compensation and Benefits

  Eligible employees can elect to participate in:
  • Comprehensive medical benefits coverage, dental plans and vision coverage.
  • Health care and dependent care spending accounts.
  • Short- and long-term disability.
  • Life insurance and accidental death & dismemberment insurance.
  • Employee and Family Assistance Program (EAP).
  • Employee discount programs.
  • Retirement plan with a generous company match.
  • Employee Stock Purchase Plan (ESPP).

  The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

  EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

• About the company

  Republic Services, Inc is the second largest provider of non-hazardous solid waste collection, transfer, disposal, recycling, and energy services in the United States, as measured by revenue.

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