Remote Jobs

Strategic Client Success Manager


Pay$80000.00 - $100000.00 / year
LocationNorth Carolina
Employment typeFull-Time
  • Job Description

      Req#: 262393
      Employer Industry: Higher Education Consulting

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Fully remote position supporting a national client base
      - Engage in high-impact travel to visit university campuses and attend national conferences
      - Competitive compensation package with potential for bonuses
      - Work in a dynamic environment where you can drive strategy and make a measurable impact

      What to Expect (Job Responsibilities):
      - Serve as the primary architect of partnerships with university clients, ensuring strategic value delivery and adoption
      - Conduct proactive consultations to understand client goals and challenges, translating data into actionable insights
      - Build and nurture relationships with key decision-makers within university hierarchies
      - Manage contract renewals and identify at-risk accounts to mitigate risks before renewal discussions
      - Identify growth opportunities and collaborate with sales teams to nurture leads within existing accounts

      What is Required (Qualifications):
      - Bachelor's degree required; advanced degrees preferred
      - Proven experience in client success or account management within a SaaS, data, or consulting environment
      - Deep professional experience engaging with higher education administration or research strategy
      - Strong analytical communication skills to interpret complex data for various stakeholders
      - Proficiency in CRM tools (Salesforce), virtual presentation platforms, and Microsoft Office Suite

      How to Stand Out (Preferred Qualifications):
      - Experience in managing a book of business and driving renewals
      - Understanding of university governance and budgeting processes
      - Proactive mindset with the ability to seek out opportunities and engage with clients
      - Ability to adapt quickly in a fast-paced environment

      #HigherEducation #ClientSuccess #RemoteWork #StrategicGrowth #DataDrivenInsights

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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