At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Strategic Partnership Manager - Prepaid is responsible for leading a high-performing team of senior relationship managers assigned a portfolio of strategic prepaid relationships including processing clients, issuing bank partners, and other integrated channel partners. The team is responsible for driving overall client satisfaction and organic growth, with responsibility for the strategic direction of the processing and partnership side of U.S. Bank’s prepaid business relationships. In this role, you will help shape best practices, while consulting on complex business and technical initiatives including technology investment projects, platform enhancement guidance and client contract and pricing responsibility. The individual possesses the background, knowledge and skillset to both lead and work alongside other team members, and cross-functionally within the larger organization to maintain and strengthen U.S. Bank Prepaid’s largest strategic client relationships. To be successful in this role you will enjoy strategic business line planning & business development, while also being engaged in the day to day with your team and developing strategic relationships with clients.

This role is hybrid. Team members who are in a hybrid role typically spend three days a week at a U.S. Bank location, while having flexibility on their work location for the other working days.

General Team Responsibilities Include:

• Act as the functional expert for client's processing and operational business
• Organize and host client and issuer business review meetings as needed
• Represent the voice of the client to the business and voice of the business to the client by understanding and representing the needs of all parties
• Understand complex customer change requests, system or operational requirements; negotiate and manage expectations internally and externally
• Develop and manage short-term operational initiatives, special projects, and client-driven continuous improvement plans
• Possess a thorough understanding of payment processing and related services

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Eight to ten years of sales experience in the financial services industry

Preferred Skills/Experience

• Considerable knowledge of sales and sales strategies
• Excellent verbal and written communication skills
• Strong management and leadership skills
• Demonstrated new business development and relationship management skills
• Excellent customer service/relations skills
• Thorough knowledge of banking products/services, banking operations, and current market trends
• Ability to make critical decisions independently
• Ability to travel (less than 10%)

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,230.00 - $123,800.00 - $136,180.00