• Job Description

  Req#: 3377903

  Study Centre Manager

  £38,000 - £45,000pa plus Excellent Benefits

  Based on-site at our Birmingham Study Centre

  Full-Time Permanent**

  Access the full job description here
  
  

  The Opportunity:

  At Arden University, we pride ourselves on being true innovators, disruptors and pioneers, our focus is to promote life-long learning and ensure that everyone, everywhere can access higher education. We are currently looking for a Centre Manager to join our Birmingham Study Centre.

  You will be responsible for the operational and day to day running of the centre, and be the local point of contact for our students. You will work with on ground centre teams and wider colleagues to ensure academic and support services for students meet with regulatory requirements and deliver on the Arden brand promise. You will be responsible for managing a team of Student Support Advisors and Front Desk Agents.

  It will be your responsibility to ensure our students and staff are engaged, motivated and productive and that their voices are heard in all the relevant channels and decision-making forums. You will also be responsible for all onsite facilities matters and have overall responsibility for making sure that daily operations deliver the Arden values, principles and promise.

  ** We have recently started delivery of evening courses on Tuesday and Wednesday during Study Blocks, and this may increase to other evenings in the future. There may be times when you will need to provide evening support.

  About You:

  You will need to have excellent people management skills with experience in the operational and day to day running of a regional office or educational centre. You will have good operational knowledge of relevant systems and practices, and be able to use your own initiative and judgement so that business and student decisions are managed effectively.

  A good awareness of developments in the higher education sector and the external professional environment will be needed to achieve your potential in this role.

  Why Arden:

  At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

  • 30 days holiday, add the bank holiday on top, and we even throw in Christmas closure
  • A generous Aviva pension plan, our contributions start at 7%
  • PMI or Healthcare Cashback (dependent on role grade)
  • Study any Arden course for free, with generous discount for all family and friends
  • Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
  • Plus, other competitive benefits !

  Arden’s values:

  Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

  There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. For the full job description, click here , or to start your journey with us, click apply!
  
  Closing Date: 3 December 2023

  We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
  

  As an Equal Opportunity Employer, we recognise, and studies confirm, that often underrepresented candidates in the work place are less likely to apply to roles unless they meet all skills and experience of the position. At Arden we celebrate diversity and are committed to creating a diverse and inclusive workplace, therefore we make sure that our recruitment and selection processes never discriminate based upon age, race, religion, disability, sex, sexual orientation, gender reassignment, marriage and civil partnership, or pregnancy, and actively welcome applications from all groups.

  So, if you want to be part of Arden and our journey, but you feel that you’re missing some of the skills or experience the role requires, then we encourage you to apply anyway as you may make a great candidate for this role or others!

• About the company

  Arden University is a private, for-profit teaching university in the United Kingdom.

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