• Job Description

  Req#: 24022909

  Job Description:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

  One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

  Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

  Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

  Job Summary

  Responsible for Global Operations activities for the Global Talent Acquisition business including:

  • Develop staffing plans to support hiring based on forecasting

  • Define workforce management needs and gearing for production, non-production roles and the use/spend of contract labor (US, OUS, Campus)

  • Drive business controls including audits, SPI’s and initiatives to drive a culture of compliance, and manages the financials for the function

  • Lead technology enablement initiatives including project prioritization, optimization and budgeting

  • Direct the Recruiter Coordinator team in their support of support lateral and campus recruiting including model and training enhancements

  • Leading strategy and execution of Talent Acquisition operational excellence with a focus on capacity saves and process enhancements

  • Partner on communications including leadership routines and all hands meetings

  Managerial Responsibilities

  This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Diversity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company D&I goals

  • Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations

  • Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success

  • Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization

  • People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance

  • Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability

  • Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs

  • Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage

  Required Qualifications

  • 10-15+ years strategic business controls and/or operations support experience with a demonstrated history of success in leading teams to drive results across a fast pasted organization

  • Previous experience managing a large team, inclusive of direct reports

  • Proven executive presence and outstanding verbal and written communication skills; ability to simplify and summarize complex topics

  • Ability to navigate and lead across multiple stakeholders to orchestrate cohesive oversight and management

  • Excellent strategic planning and operational deployment skills; ability to translate vision, strategy, and business requirements into clear actionable goals, motivate team performance and achieve results

  • Operational expertise with eye for execution, mitigating gaps/risks and simplicity; can build plans that can scale

  • Process management experience with heavy exposure to compliance rules, laws and regulations

  • Experience with capacity management & resource planning

  Desired Qualifications

  • GHR experience including familiarity with employment law and/or OFCCP HR rules and regulations

  • Strong TA core process knowledge and experience

  • Previous experience working with vendors and contractors

  Minimum Education Requirement:

  • Bachelor's degree or equivalent work experience

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

• About the company

  Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

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