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Technical Operations Support Specialist
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Job Description
- Req#: 3747371
Employer Industry: Automotive Software Solutions
Why consider this job opportunity:
- Salary up to $130,000, based on experience
- Comprehensive health and welfare benefits package and unlimited PTO
- Opportunity to partner with industry leaders in the automotive space
- Supportive and collaborative work environment within a small, focused team
- Flexible schedule with occasional weekend maintenance windows
- Fully remote position with the ability to work from anywhere in the U.S.
What to Expect (Job Responsibilities):
- Monitor and support the employer's production environments, resolving outages and integration failures quickly
- Troubleshoot connectivity and data issues across customer workflows, analyze logs, and identify root causes
- Query and analyze data directly in Microsoft SQL Server to validate transactions and verify data integrity
- Serve as the primary technical contact for customer support escalations and operational incidents
- Manage VMware-based infrastructure and Windows Server environments, including backups and firewalls
What is Required (Qualifications):
- 3-5+ years in systems administration, operations, or DevOps support
- Proficiency with Microsoft SQL Server, including the ability to write and interpret complex queries
- Solid experience with Windows Server, VMware, and networking fundamentals (firewalls, routing, ACLs)
- Strong troubleshooting and log-analysis skills
- Customer-facing support experience with the ability to explain complex technical issues clearly
How to Stand Out (Preferred Qualifications):
- Experience working independently and being on-call for critical issues
- Familiarity with operational incident management processes
#AutomotiveSoftware #RemoteWork #TechnicalSupport #CareerOpportunity #SQLServer
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