• Job Description

  Req#: 4750657008
  The Company
  
  Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we've been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.
  
  Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.
  
  The Role
  
  We're seeking a dynamic Sales Representative to join our team and drive our growth in the forensic software market. If you thrive in a fast-paced environment, enjoy building lasting customer relationships, and have a proven track record in sales, we want to hear from you.
  
  You'll be a driving force behind expanding our market presence and engage with potential customers on a personal level to understand their needs, and showcase how our products/services can add value to their forensic processes and documentation.
  
  Key Responsibilities
  
  • Document prospects and Sales activities in contact management system according to the Versaterm sales process.
  • Maintain data on the status of all assigned Sales prospects.
  • Review the Contract Notice upon receipt of signed contract or PO.
  • Establish, develop and maintain working relationships with prospects.
  • Qualify Sales prospect as ready, willing and/or able to buy the software application by questioning and listening to responses.
  • Identify Sales prospect agency needs, the needs of the key personnel there as well as their funding and timeline for expenditures.
  • Explain the features and benefits of case management software in general and specific Versaterm products including how those products that meet the agency's needs.
  • Demonstrate Versaterm products either on-site or via web tools to lab personnel and other stakeholders.
  • Convert Sales prospects into customers.
  • Assist labs in generating RFPs, sharing samples from other similar organizations, customizing documents and reviewing drafts.
  
  Identify and classify crime labs and law enforcement agencies as Versaterm prospects.
  
  • Consult with customers regarding their internal processes, alternative best practices and ways to integrate Versaterm software into their business.
  • Maintain relationships with existing customers to identify and capitalize on additional product and service needs.
  • Attend and participate in Versaterm Sales training events and scheduled meetings and complete any associated assignments in a timely manner.
  • Demonstrable ability to achieve results both personally and through the effective management of others
  
  Required Qualifications and Skills
  
  • Bachelor's Degree preferred with concentration in Business, e-Business, Management, Marketing, Sociology, Organizational Psychology, Forensic or Natural Science, or related field.
  • 5 years experience in sales with a demonstrated pattern of increasing levels of responsibility. Experience in forensic or public safety operations with a knowledge of this market may substitute for a portion or all of the years.
  • Proficient in Microsoft 365 applications
  • Absolute understanding of business ethics
  
  Preferred Qualifications and Skills
  
  • Familiarity with the ISO 9001:2015 Quality Management System Standard.
  • Proficient in Customer Resource Management (CRM) systems or similar shared resource systems
  • Acts as a team player and promotes cooperation across departments
  
  
  Equal Opportunity
  
  Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com.

• About the company

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