• Job Description

  Req#: 8a7887ac9e6b0bf7019e89fb0dc07a76
  Role Overview:
  
  Lummus Ag Solutions is seeking a Technical Sales - Specialist to support and grow our aftermarket business. This role combines technical expertise with consultative sales skills to sell aftermarket parts, provide technical support to customers, handle order processing, and generate qualified leads for new equipment and services sales. The ideal candidate will act as a trusted technical advisor, helping customers optimize performance, reliability, and lifecycle value of Lummus Ag Solutions equipment and technologies.
  
  Key Responsibilities:
  
  Aftermarket Parts Sales
  
  Promote and sell aftermarket parts, upgrades, and services for Lummus Ag Solutions equipment and technologies
  
  Prepare technical and commercial quotations, ensuring alignment with customer requirements and internal standards
  
  Collaborate with supply chain, engineering, and operations teams to ensure accurate specifications, pricing, and delivery
  
  Process customer orders accurately and efficiently, ensuring all order entry data is correct and updated in internal systems
  
  Coordinate order fulfillment, tracking, and delivery with internal teams to meet customer expectations
  
  Technical Support & Customer Engagement
  
  Provide technical support to customers regarding equipment operation, maintenance, troubleshooting, and performance optimization
  
  Review customer inquiries, drawings, specifications, and operating data to recommend appropriate parts or solutions
  
  Serve as a technical interface between customers and internal engineering teams
  
  Lead Generation for Equipment Sales
  
  Identify opportunities for new equipment, revamps, or technology upgrades during aftermarket and support interactions
  
  Qualify and communicate sales leads to the appropriate equipment or technology sales teams.
  
  Support cross-selling of Lummus Ag Solutions technologies and services based on customer needs
  
  Relationship Management
  
  Build and maintain strong relationships with customer technical, procurement, and operations teams
  
  Conduct customer visits, technical meetings, and presentations as required
  
  Maintain accurate records of customer interactions, opportunities, and forecasts in CRM systems
  
  Required Skills and Qualifications:
  
  Bachelor's degree in engineering, Business, or Economics (Agricultural, Mechanical, Electrical or related discipline preferred) - degree requirement may be waived with relevant industry and work experience
  
  3-7 years of experience in technical sales, aftermarket support, or engineering within agriculture, food processing, or related industries
  
  Strong technical understanding of agricultural equipment, process systems, or proprietary technologies
  
  Proven ability to communicate complex technical concepts to customers
  
  Experience with order entry, sales administration, or related processes
  
  Strong commercial awareness and customer-focused mindset
  
  Ability to travel domestically as required (annual estimate is 60-70% of travel primarily in a designated territory)
  
  Preferred Experience:
  
  Experience with Lummus Ag Solutions technologies or similar agri-process equipment providers
  
  Familiarity with aftermarket parts sales, service contracts, or lifecycle support
  
  Experience working in a global, matrixed organization
  
  What We're Looking For:
  
  Technical problem-solving and analytical skills
  
  Consultative selling and opportunity identification
  
  Strong written and verbal communication
  
  Attention to detail for accurate order processing
  
  Ability to work independently and manage multiple priorities
  
  Proficiency with CRM systems, ERP/order entry tools, and MS Office

• About the company

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