• Job Description

  Req#: 10015983
  **Employer Industry:** Water Solutions
  
  **Why consider this job opportunity:**
  - Salary up to $28/hour
  - Comprehensive medical and dental coverage along with retirement benefits
  - Paid maternity/paternity leave and family building benefits
  - Opportunities for professional development and educational reimbursement
  - Supportive and team-oriented work culture
  - Flexibility to work remotely with occasional office meetings in Fort Worth, TX
  
  **What to Expect (Job Responsibilities):**
  - Provide troubleshooting support for conditioning and filtration products across multiple sales channels
  - Ensure accurate and prompt resolution of issues via phone and email, escalating concerns as needed
  - Assist customers with installation and setup of residential and commercial equipment
  - Document and manage customer needs and concerns using CRM and other software tools
  - Collaborate with customer service and technical support teams to enhance products and processes
  
  **What is Required (Qualifications):**
  - An associate degree or higher is preferred
  - Experience with residential and commercial water filtration and conditioning systems is required
  - Technical and mechanical experience in resolving product performance issues
  - Master Water Specialist certification is highly desirable
  - Commitment to the employer's values of integrity, accountability, and continuous improvement
  
  **How to Stand Out (Preferred Qualifications):**
  - Experience in a customer service role within the water solutions industry
  - Strong problem-solving skills and ability to work under pressure
  - Familiarity with CRM software and technical support processes
  - Excellent communication skills, both written and verbal
  - Flexibility to adapt to changing work priorities
  
  #WaterSolutions #TechnicalSupport #RemoteWork #CareerGrowth #CustomerService
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  The best remote jobs for you

Notice