• Job Description

  Req#: 1445200

  You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

  Position Purpose: Creates, edits, and maintains high quality technical documents for use by internal and external users (these may include user manuals, processes and procedures, technical requirements and design, or other materials as needed related to Centene's products, applications, and/or services). Develops and follows documentation standards and formats in collaboration with team members and management. Designs, edits, and upkeeps knowledge management repositories.

  Obtains a deep understanding of products and services to translate complex product information into simple and engaging content for internal and external users
  
  Writes user-friendly content that meets the needs of the target audience, turning insights derived during the analysis phase, into language that sets our users/learners up for success
  
  Develops and maintains detailed repositories of appropriate reference materials
  
  Evaluates current content and develops approaches for improvement
  
  Develops content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
  
  Plans, develops, organizes, writes, and edits internal operational procedures and manuals
  
  Researches, develops and documents technical design specifications and requirements documents to support new products
  
  Edits existing content to conform to relevant standards and maximize clarity
  
  Maintains a comprehensive library of technical terminology, standards, and documentation to unify communications
  
  Plans future content in collaboration with management to maintain consistency and high-quality for future documentation
  
  Serves as writing consultant to other business segments as needed
  Performs other duties as assigned
  
  Complies with all policies and standards

  Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science). Requires 2 – 4 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: Experience with Other: technical, functional, and user facing writing background required Experience with Other: creating documents for complex software applications and have a strong attention to detail required Experience with Adobe Acrobat; Microsoft Excel; Microsoft PowerPoint; Microsoft Word required Soft Skills: Intermediate - Seeks to acquire knowledge in area of specialty Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate - Ability to work independently

  Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

  Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

• About the company

  Centene Corporation is a publicly traded managed care company based in St.

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