• Job Description

  Req#: JO-2604-27810
  Who You'll Work With
  
  Slalom is a modern, dynamic consulting company that is proud that our people-first culture that empowers our 10,000 global colleagues to take on a range of business challenges with many of the leading organizations in the world.
  
  We are seeking a Benefits Analyst with hands-on international/global benefits experience to support the day-to-day administration and continuous improvement of Slalom's benefit programs across multiple countries and regions. This role partners closely with the Global Benefits team, People Business Partners, Payroll, HR/People Operations, Legal, Finance, and external vendors/insurers to ensure our benefits are competitive, compliant, scalable, and fiscally responsible.
  
  This is an execution-and-improvement role: you will not only run core operational processes (eligibility, enrollments, billing, audits, case support), but also take initiative to identify process gaps and implement efficiencies-especially through better use of Workday, automation, and data-driven workflows (including responsible use of AI where appropriate)
  
  What You'll Do
  
  Global benefits administration & employee support
  
  • Support the day-to-day administration of health, well-being, and other benefit programs across multiple countries/regions (e.g., Americas and EMEA), including eligibility, enrollments, life events, and vendor coordination.
  • Provide strong customer service and case resolution for colleagues with benefit questions and issues-triaging requests, determining the right path to resolution, and communicating clearly and timely.
  • Partner with People Business Partners and internal stakeholders to ensure a consistent employee experience and accurate benefits outcomes.
  
  Vendor, billing, and audit operations
  
  • Coordinate day-to-day operations with third-party administrators, brokers, insurers, and other external partners to resolve escalations, correct errors, and improve service outcomes.
  • Support integrations, reconciliation, and reporting between external benefit partners and internal HR/Payroll systems (including Workday), ensuring data accuracy end-to-end.
  • Audit and reconcile payroll benefit deductions, eligibility outputs, invoices, support compliance reporting and audit processes.
  • Support open enrollment activities (planning support, validations, testing, communications coordination, and post-enrollment cleanup as needed).
  
  Workday support, automation, and continuous improvement
  
  • Support Workday benefits operations and testing, including documenting test scenarios, executing test scripts, validating results, and assisting with defect tracking and resolution.
  • Proactively identify recurring issues, manual workarounds, or process bottlenecks; recommend and help implement improvements that enhance accuracy, speed, and employee experience.
  • Identify opportunities for automation and standardization (e.g., Workday configuration optimizations, improved file processes, better reporting/controls, knowledge articles/SOPs, and workflow enhancements).
  • Leverage data and (where appropriate) AI-enabled tools to improve operational efficiency (e.g., trend analysis, root-cause identification, draft communications/knowledge articles), ensuring responsible use, data privacy, and governance alignment.
  
  Data privacy & risk management
  
  • Handle confidential employee data with discretion and ensure compliance with applicable privacy requirements and internal best practices.
  • Partner with internal stakeholders (Legal, HR Ops, Payroll) to ensure benefits processes follow country-specific requirements and vendor obligations as applicable.
  
  Project and team support
  
  • Assist in implementing new or enhanced benefit plans and related initiatives; contribute to project plans, timelines, testing, and stakeholder coordination.
  • In partnership with the Global Benefits team, support additional operational priorities and special projects as assigned.
  
  Who you are:
  
  • You have a passion for people and a service mindset, paired with strong follow-through and accountability.
  • You are a self-starter-comfortable operating in a fast-moving, matrixed environment, taking initiative, and moving work forward with minimal oversight.
  • You are detail-oriented and analytical, with a bias toward solving root causes (not just fixing symptoms).
  • You enjoy improving how work gets done and you naturally look for ways to make processes more scalable, automated, and user-friendly.
  • You communicate clearly, professionally, and with empathy-especially when translating complex benefits topics into simple guidance.
  
  What You'll Bring
  
  Required
  
  • Hands-on experience supporting employee benefits across multiple countries/regions (in-house, through a broker/consulting environment, or via global vendor administration support).
  • Experience working with HR systems and payroll systems and understanding how benefit programs integrate with them; Workday experience strongly preferred.
  • Strong analytical and problem-solving skills; strong attention to detail and comfort working with sensitive/confidential data.
  • Demonstrated ability to manage multiple priorities, meet deadlines, and deliver accurate work with minimal rework.
  • Strong customer service skills and the ability to independently engage vendors to resolve issues.
  • Experience auditing and reconciling benefits data (e.g., eligibility outputs, payroll deductions, invoices, or enrollment files).
  
  Preferred
  
  • Experience using case management tools (e.g., ServiceNow) for benefits inquiries and tracking.
  • Strong Excel skills and proficiency in PowerPoint; comfort summarizing findings and communicating trends.
  • Experience supporting benefits testing, implementation work, or vendor transitions in a multi-country environment.
  • Interest and aptitude for process automation, controls, and documentation (SOPs/knowledge articles), including responsible use of AI tools to improve speed and quality where appropriate.
  
  About Us
  
  Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.
  
  What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That's why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.
  
  Compensation and Benefits
  
  Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base hourly range for s $30 to $35/hr. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The hourly pay range is subject to change and may be modified at any time.
  
  We will accept applicants until May 5th, or until the position is filled.
  
  We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: peopleone@slalom.com. Please note, this recipient is not able to support recruitment inquiries beyond this purpose.
  
  EEO and Accommodations
  
  Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.

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