Remote Jobs
Temporary Call Center Agent
This job is now closed
Job Description
- Req#: 3235106
Employer Industry: Community Healthcare Services
Why consider this job opportunity:
- Salary up to $21.91 per hour
- Opportunity to work in a respected and well-loved community organization
- Flexible Remote/Onsite Hybrid role
- Supportive and dynamic work environment focused on high-quality customer service
- Chance to make a positive impact on patient experiences and satisfaction
What to Expect (Job Responsibilities):
- Operate a multi-line telephone system to answer incoming calls and route members to appropriate personnel
- Schedule appointments and respond to inquiries while documenting each call in the electronic health record (EPIC)
- Verify insurance eligibility and create billing notes for outstanding documents
- Maintain accurate patient demographics and insurance information
- Assist with communication with other medical facilities through electronic health records
What is Required (Qualifications):
- High school diploma or general education degree (GED) or equivalent combination of education and experience
- Bilingual in Spanish required
- Ability to read and comprehend simple instructions and short correspondence
- Proficient typing skills of at least 45 words per minute and familiarity with MS Office (Word, Excel, Outlook)
- Ability to perform basic math calculations and handle U.S. currency
How to Stand Out (Preferred Qualifications):
- One to three months of related experience and/or training in a healthcare or customer service environment
#CommunityHealthcare #CustomerService #Bilingual #RemoteWork #CareerOpportunityAbout the company
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