• Job Description

  Req#: 39861

  Position: Terminal Manager

  Job Description:
  
  Forward Air, Inc. is seeking a capable and career-oriented Terminal Manager to lead our fast-paced shipping/dock operation. The ideal candidate will supervise and coordinate all activities of dockworkers and other support personnel. He/she will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, he/she will provide dockworker training, performance feed-back, and provide disciplinary recommendations when necessary.

  Core Responsibilities & Duties:

  • Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations
  • Guarantee audit compliance within all areas of the operation
  • Review terminal operating reports and adjust labor schedules for increased efficiencies
  • Create onboarding strategies for hiring, training and overall employee retention
  • Focus on employee development: organic growth through cross-training
  • Ensure accurate daily asset reporting: Trailers, Forklifts, TAP Scanners, Load Bars and Containers
  • Manage and react to day-to-day operational requirements in a professional and timely manner
  • Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers
  • Assign job tasks to workers according to unloading and loading schedules
  • Ensure appropriate load plans and proper load balance to ensure safe vehicle operation
  • Coordinate work assignments, monitor performance, and provide training on relevant job duties
  • Provide a clean, safe working environment for all personnel and visiting customers
  • Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation
  • Must be able to frequently lift and/or move up to fifty (50) pounds
  • Must be able to occasionally lift and/or move up to ninety (90) pounds
  • Other duties as assigned

  Qualifications:

  • Strong team player that thrives in a fast-paced environment
  • Ability to drive performance of direct reports and lead a team in a lean manufacturing environment
  • Understand P&L statements and analyze areas for production improvement.
  • Must be willing to work various shifts and days per week.
  • International/Import experience is a plus
  • Minimum 3 years management experience
  • Degree preferred
  • Transportation experience preferred
  • Demonstrated operational management experience of minimum 15 person unit or larger required
  • Knowledge of proper freight handling techniques
  • Knowledge of Hazardous Materials handling
  • Ability to communicate effectively with all levels of operations
  • Must be flexible to work weekends and nights
  • Forklift and general freight handling experience

  Skills:

  • Ideal candidate will possess a “can do” attitude with a “will do” work ethic
  • Must have the ability to work in a fast paced environment
  • General computer skills - Microsoft Office, Outlook, AS400
  • Excellent communication and problem solving skills

  Forward Air is an Equal Opportunity employer.

  #IND

• About the company

  Forward Air Corporation is a freight and logistics company. The Company provides less-than-truckload (LTL), truckload, intermodal and pool distribution services across the United States and in Canada. The Company's segments include Expedited LTL, Truck...

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