• Job Description

  Req#: 202510041
  At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
  
  If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
  
  OVERVIEW:
  
  Job Duties & Responsibilities
  
  Customer Focus
  
  • Establishes and maintains effective relationships with our store leaders and teammates, gains their trust & respect using experience and training
  • Creates confidence & excitement by teaching our teammates to make meaningful selling recommendations to improve the golfer's performance on the course
  • Maintains master-level knowledge of the fitting process, products, and selling and service, as well as an understanding of the technology innovation on the equipment horizon
  • Drive sales activation and golfer recognition of Golf Galaxy and HoS as the premier golf equipment and service provider in the marketplace
  
  Instills Trust & Builds Effective Teams
  
  • Train store leaders and teammates on specialized selling techniques
  • In collaboration with DM and GSM, Train & certify Master Club Fitters and Club Fitters on all aspects of club fitting, golf club services and services/equipment technology
  • Host territory conference call with Store Master Fitters, including agenda prep & aligning partner participation
  • Demonstrate a desire to learn and maintain their own master-level training by utilizing company and vendor provided training, and be able to share that info with store leaders and teammates
  • Participation in regular visits with DM to evaluate store performance, strength of fitting experience and consistency of program execution through observation, etc.
  
  Develops Talent
  
  • Works collaboratively with the Sr. Director, DM & Store Manager/GGXY General Sales Manager to align on training and support teammate skill enhancement needs across their region/districts
  • Plan, organize, and execute on a plan for training and coaching SMCF's and Certified Fitters across their stores
  • Ensures partnership with the GSM and DM as must be part of the teammate elevation
  • Participates in monthly touch base call with DM & GSMs to discuss training needs across districts/territory
  
  Entrepreneurial & Growth Mindset
  
  • Supports store management in driving sales by providing an elevated level of service
  • Assists with onboarding, training, and coaching of teammates throughout the store and district
  • Review month prior performance metrics, including P&L statement, to raise awareness and build strategy related to increasing sales, customer penetration, customer service/satisfaction results, etc.
  • Collaborate with their peers to share best practices, training gaps and how we continue to narrow the gaps between top and bottom performers
  
  
  QUALIFICATIONS:
  
  
  • High School Diploma or Equivalent
  • 1-3 years experience
  • Club Fitting in Retail Golf or Green Grass experience required; Golf Tech experience preferred but not required
  • GGXY Certified Fitter (Custom Fitting)
  • Callaway Fitter Certification & TaylorMade University
  • Level 1 & 2 Trackman University (exception to complete within 1 year of role attainment available)
  • Passion for Golf Industry - trends, Tour, social media, etc.
  • Demonstrated passion for continual learning and coaching others
  • Ability to multi-task & work in a fast-paced environment
  • Ability to travel up to 80% of the time
  
  
  Targeted Pay Range: $47,300.00 - $78,900.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

• About the company

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