Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
The Testing Team Manager provides test script design and test execution for Compliance and Operational Risk and is accountable for leading a team. The Testing Team Manager, in collaboration with Testing Shared Services and Risk and Compliance officers, ensures accountability for the completion of testing activities in alignment with the Independent Testing- Enterprise Policy & Standard in a timely manner.

The Testing Team Manager consults with compliance officers and operational risk to execute an effective testing program per requirements. This role contributes to the identification of themes and trends at the front line unit, control function and enterprise level.

The Testing Team Manager proactively manages the relationship with external consultants, front line unit (FLU) /Control Function (CF) Compliance and Operational Risk groups. This role participates in routines involving FLU/CF Compliance and regulatory agencies. The Testing Team Manager has the ability to interact with senior domestic and international regulators both verbally and in writing.

The Testing Team Manager is also responsible for providing leadership direction to attract, assess, develop, motivate and retain a successful team. This role ensures consistent quality of activities, processes and outputs by establishing effective review of practices across the team.

Key responsibilities:
The Testing Team Manager is accountable for oversight of test execution for the Independent Testing Function. The Testing Team Manager is accountable for leading a team that provides test script design and test execution for Compliance and Operational Risk and as a manager, this role is responsible for providing leadership of testing from end-to-end. The Testing Team Manager is a highly tenured manager with strong subject matter expertise of test execution and system(s) of record required and is able to translates business strategy into work programs and processes.

The Testing Team Manager manages lower-level managers or team leaders. The Testing Team Manager is accountable for quality testing execution, reporting and analysis of results. This role may lead, contribute and participate in multiple special projects.

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

• Adaptability
• Attention to Detail
• Collaboration
• Monitoring, Surveillance, and Testing
• Problem Solving
• Data Privacy and Protection
• Influence
• Interpret Relevant Laws, Rules, and Regulations
• Issue Management
• Reporting
• Quality Assurance
• Underwriting

Global Risk Analytics (GRA) and Enterprise Independent Testing (EIT) are sub-lines of business within Global Risk Management (GRM). Collectively, they are responsible for developing a consistent and coherent set of models, analytical tools, and tests for effective risk and capital measurement, management and reporting across Bank of America. GRA and EIT partner with the Lines of Business and Enterprise functions to ensure the capabilities it builds address both internal and regulatory requirements, and are responsive to the changing nature of portfolios, economic conditions, and emerging risks. In executing its activities, GRA and EIT drive innovation, process improvement and automation.

Role Overview
The Test Manager is accountable for a testing portfolio and oversees all aspects of the testing life cycle including test development, test execution, and results aggregation/dissemination. The Test Manager collaborates with process owners in the Front Line Units and Control Functions (FLUs/CFs) to understand their processes, identify risks to successful execution, and prioritize/plan for the development of methodologies (e.g., models, analytical tools, and testing scripts) used to evaluate the effectiveness of processes and controls, and adherence to applicable Laws/Rules/Regulations, policies, and procedures.

This role also entails partnering effectively with Global Compliance Operational Risk (GCOR), as well as various horizontal teams within Global Risk Analytics/Enterprise Independent Testing who provide operational, data sourcing, and technology infrastructure support. The outputs of the methodologies will be used to drive process improvements and timely detection of errors.

We are seeking candidates with subject matter expertise in areas that span across Consumer Products (e.g., card, mortgage, autos), Regulations (e.g., Complaints, Fair Credit Reporting Act, Fair Lending, UDAAP), and Enterprise Processes (e.g., Fraud, AML, Payments) with a proven track record of seamlessly leading and executing enterprise-wide initiatives.

The role requires strategic and critical thinking and willingness to dig into the details of both existing and new testing methodologies to ensure they are fit for purpose. The candidate must be a strong communicator and able to effectively explain the rationale and details of the methodologies to a broad set of audiences that include key senior stakeholders across the Bank, as well as auditors and regulators.

Required Education and Experience
-Bachelor’s degrees or above in fields including but not limited to: Finance, Economics, Mathematics, Computer Science, Statistics, Process and Mechanical Engineering, Operations Research, Data Science, Accounting, Business Administration
-7+ years of relevant work experience

Required Skills
-Ability to build relationships and effectively influence key stakeholders
-Adept at detecting and remediating organizational / process weaknesses and deficiencies
-Feels ownership and accountability for delivering high quality work, able to balance multiple priorities and meet strict deadlines
-Strong written, verbal, presentation creation and delivery skills
-Well organized with attention to detail
-Cultivates talent, able to recruit, train and retain teams with diverse backgrounds
-Ability to manage teams to deliver high quality work in a timely manner
-Willing to challenge the status quo and with a track record of driving change
-Experience implementing process improvements and automation
-Intellectual curiosity

Desired Skills and Experience
-Experience applying quantitative methods such as modelling, data analytics, machine learning, and statistics to develop business solutions
-Programming skills (e.g., Python) and solid understanding of Software Development Life cycle principles
-Knowledge of financial services industry and related regulations
-Digital fluency

Shift:

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