• Job Description

  Req#: 259639

  Department

  Office of the Chancellor-200100

  Career Area

  Academic Administration

  Posting Open Date

  06/16/2023

  Application Deadline

  07/07/2023

  Open Until Filled

  No

  Position Type

  Permanent Staff (EHRA NF)

  Working Title

  Transformation Manager

  Appointment Type

  EHRA Non-Faculty

  Position Number

  20056900

  Vacancy ID

  NF0007081

  Full Time/Part Time

  Full-Time Permanent

  FTE

  1

  Hours per week

  40

  Position Location

  North Carolina, US

  Hiring Range

  $76,000 - $87,000

  Proposed Start Date

  07/31/2023

  Primary Purpose of Organizational Unit

  The Chancellor is vested with complete authority, subject to the direction of the President of the UNC System. The Chancellor is responsible for carrying out policies of the two governing boards: the UNC System’s Board of Governors and the University’s Board of Trustees. It is also the responsibility of the Chancellor to make recommendations to the System President regarding academic program development, personnel matters (subject to policies of the Governors and Trustees), and budget development. The Chancellor maintains wide discretion in decision-making with regard to student affairs (subject to policies of the governing boards) and other aspects of the administration of the University, as provided under the General Statutes of North Carolina and the UNC Code.

  Position Summary

  The goal of Operational Excellence is to implement transformational change that supports the University’s key mission of teaching, research and public service. The Operational Excellence Transformation Manager is responsible for working with campus partners to ensure the overall success of projects. Transformation areas include Academics, Research, Administration, other areas affecting efficiency at the University, and high priority projects. The Transformation Manager drives transformational excellence within a given project by instilling strong process discipline, rigorous metric management and tracking, transparent reporting, and change management. Depending on the complexity and/or scope of the project, a Transformation Manager may be responsible for only one project at a time or may support 2 to 3 projects.
  
  Primary Responsibilities include, but are not limited to, the following:
  Innovative Transformation Leadership: Provide leadership and direction for major projects at the University. Network with the campus community to identify institution-wide opportunities and propose solutions, services, processes, or capabilities that align with the University’s priorities and, are high-impact or add significant value or efficiencies. Lead and facilitate the development of workflows, project plans, operating procedures and reporting required for the evaluation and adoption of new processes, systems, and technologies. Work closely with the Senior Vice Provost for Business Operations and campus partners to gain a deep understanding of the goal of the project and what success ultimately looks like.
  
  Project and Change Management: Oversee the analysis, design, documentation, and implementation process for complex University-wide or high priority projects. Acquire and document knowledge
  from subject matter experts across campus and translate this knowledge into functional solutions.
  Manage and facilitate design workshops. Provide guidance on feasibility and appropriateness of proposed solutions and seek alternative solutions when available. Design, test and implement solutions in University/unit systems and processes. Monitor deliverables throughout the project lifecycle to ensure completeness, consistency, and quality. Introduce a set of tools and methodologies that enable continuous quality improvement. Manage the people side of change to ensure successful implementation, adoption, and reinforcement.
  
  Responsible for goal setting, progress reporting, project deliverables, implementation, and evaluation for designated projects. Deliver tangible and quantifiable process and operational improvements. Proactively flag issues or barriers to success and work with the project team to create a relevant action plan. Escalate issues that cannot be solved directly by the project team to the Senior Vice Provost for Business Operations via the established process.

  Minimum Education and Experience Requirements

  Master’s and 1-2 years’ experience; or Bachelors and 2-4 years’ experience; or will accept a combination of related education and experience in substitution.

  Required Qualifications, Competencies, and Experience

  The successful candidate will have a demonstrated understanding of complex enterprise-wide projects and/or strategic and operational reviews, preferably within a higher education or non-profit environment.
  
  The successful candidate should be able to demonstrate:
  * Excellent problem-solving skills, ability to help others organize problem solving and act
  * Excellent interpersonal communication skills
  * Group facilitation and presentation skills
  * An ability to distill insights from multiple sources of information into an executive-level overview
  * An ability to influence others, even without direct management responsibility
  * An analytical orientation, comfortable with understanding inputs to metrics and setting realistic targets
  * An ability to establish strong standing and respect within the organization
  * A strong understanding of business and policy issues faced by the organization, and why the
  transformation is critical.
  * Advanced proficiency with Microsoft PowerPoint and Excel

  Preferred Qualifications, Competencies, and Experience

  * Project management experience, preferably with organizational metrics component
  * Change management experience, preferably certification

  Campus Security Authority Responsibilities

  Not Applicable.

  Quick Link

  https://unc.peopleadmin.com/postings/259634

  Office of Human Resources Contact Information

  If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu
  Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

  Equal Opportunity Employer Statement

  The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

• About the company

  The University of North Carolina at Chapel Hill is a public research university in Chapel Hill, North Carolina.

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