Employer Industry: Automotive and Travel Services

Why consider this job opportunity:
- Salary up to $17.50/hour with monthly bonus potential
- Opportunity to participate in an annual discretionary incentive plan
- Comprehensive benefits package including Medical, Dental, Vision, and a wellness program
- Paid time off, resulting in 17 days within your first year plus 24 hours of paid volunteer time annually
- Collaborative work environment that values your contributions to exceptional member service
- Free AAA Classic Membership and product discounts

What to Expect (Job Responsibilities):
- Provide legendary service to over 100 Member calls daily
- Proactively offer valuable AAA products and services to meet member needs while adhering to policies and procedures
- Maintain adherence to assigned work schedule, including breaks and lunches
- Exceed member expectations in a structured, goal-oriented sales environment
- Engage in career development with opportunities for promotion to other positions

What is Required (Qualifications):
- Excellent customer service and sales experience
- Strong multitasking and computer skills; proficiency in written and verbal communication
- A quiet, dedicated workspace free of distractions
- Ability to connect directly to ISP via ethernet with specified internet speed requirements
- Schedule flexibility to accommodate shifts within operating hours

How to Stand Out (Preferred Qualifications):
- Previous experience in a call center or customer service environment
- Familiarity with AAA products and services
- Proven track record of exceeding sales goals or targets
- Ability to learn quickly and adapt to new technologies and processes
- Strong problem-solving skills

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