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Trust & Safety Specialist
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Job Description
- Req#: JR100855
Employer Industry: Customer Experience Services
Why consider this job opportunity:
- Salary up to $104,000
- Opportunity for career advancement and growth within a dynamic company
- Work in a hybrid model with 2-3 days in the office located in San Francisco
- Collaborate with top brands and contribute to meaningful projects
- Supportive work environment focused on employee well-being and professional development
- Chance to make a positive impact on the safety of online communities
What to Expect (Job Responsibilities):
- Review, analyze, and take action on reports of abusive or harmful content in accordance with client policies and legal guidelines
- Escalate urgent issues to Trust & Safety leadership, Legal, or client teams when needed
- Identify patterns, trends, and emerging risks to recommend improvements in processes or tools
- Contribute to the development of workflows, documentation, and training for team enhancement
- Communicate clearly and effectively with cross-functional partners and a diverse online community
What is Required (Qualifications):
- Minimum 3 years of hands-on content moderation or trust & safety experience, including at least 1-2 years specifically handling CSAM-related cases
- Proven ability to handle high-volume, detail-oriented work with accuracy
- Strong organizational skills, analytical mindset, and adaptability in a fast-paced environment
- Excellent written and verbal communication skills with a collaborative, positive attitude
- Comfort working with sensitive content, including potentially disturbing material (training and wellness resources provided)
How to Stand Out (Preferred Qualifications):
- Experience in the tech or legal industry
- Familiarity with common SaaS platforms and online communities
- Knowledge of Adobe products and services
#CustomerExperience #TrustAndSafety #ContentModeration #CareerOpportunity #HybridWork
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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