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UI Customer Support Specialists
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Job Description
- Req#: 14528
Employer Industry: State Government
Why Consider this Job Opportunity:
- Salary up to $21.23 per hour
- Opportunity for career advancement and growth within the organization
- Work-life balance
- Support for professional development
- Collaborative work environment
- Employee efforts appreciated and recognized
What to Expect (Job Responsibilities):
- Provide customer service to internal and external customers
- Open, sort, and process mail, faxes, and emails
- Analyze claimant and employer documents
- Route all documents according to UI policies
- Use a personal computer, specialized equipment, and software to process, batch, scan, and route documents and correspondence
What is Required (Qualifications):
- Experience entering data into a spreadsheet or database
- Attention to detail, including following complex directions
- Ability to deal with interruptions, organize, and prioritize tasks
- Communication skills with internal or external customers
- Experience working with precise rules, policies, or regulations
How to Stand Out (Preferred Qualifications):
- Training and/or experience in work governed by precise rules, policies, or regulations
- Experience working with web-based document management or data systems
- Ability to adapt to changes and take initiative to identify task needs
#StateGovernment #CustomerSupport #CareerAdvancement #WorkLifeBalance #ProfessionalDevelopment
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