Remote Jobs
Utilization Review Intake Specialist
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Job Description
- Req#: 4487
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Competitive hourly compensation ranging from $15 to $21, depending on location, skills, and experience
- Flexible part-time schedule designed around your availability and life priorities
- Opportunity for career advancement through access to learning and development resources
- Remote work options to eliminate commute stress
- Supportive and inclusive work culture that values diverse perspectives
- Essential role in creating a positive impact on people's health and wellbeing
What to Expect (Job Responsibilities):
- Answer and route incoming phone calls, providing accurate information regarding the pre-certification process
- Collect critical demographic and provider data for pre-certification using various communication methods
- Analyze service requests and efficiently manage them, coordinating with appropriate departments as needed
- Maintain comprehensive documentation and perform accurate data entry for case information
- Achieve productivity, quality, and turnaround time requirements while supporting team excellence
What is Required (Qualifications):
- Associate degree preferred in business, management, or related field
- Prior experience in customer service and/or medical background
- Experience in medical front office, hospital patient intake, or medical claims processing
- Proficiency in Microsoft Excel, Word, and Outlook
- Strong written and verbal communication skills for diverse customer interactions
How to Stand Out (Preferred Qualifications):
- Prior insurance and/or claims background preferred
- Knowledge of medical terminology; familiarity with ICD-10, CPT & HCPCS coding desirable
- Ability to navigate various computer software programs for data collection and documentation
- Strong customer orientation with a commitment to providing accurate, helpful information
- Flexibility to work weekends as required to support operational needs
#HealthcareServices #CustomerService #CareerOpportunity #FlexibleWork #DiversityAndInclusion
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