• Job Description

  Req#: bhCA9Ab7qK90
  About the Job
  
  UX Content Writer
  
  100% Remote within United States
  
  6+ month project
  
  We are seeking a delivery-focused UX Content Writer for a 6+ month contract. In this role, you will be responsible for executing end-to-end product messaging across user flows. You will ensure that all user-facing content, from primary actions to edge cases and error states is complete, consistent, and ready for production.
  
  Working within established content strategy and design system guidelines, you will write, document, and deliver UX content across features and products, with a strong emphasis on completeness, clarity, and usability. This role requires close partnership with UX designers, product teams, and stakeholders to ensure all messaging needs are identified, written, and implemented within defined sprint timelines.
  
  End-to-End UX Writing & Flow Completion:
  
  
  • Write UX content for complete user journeys, including primary flows, edge cases, empty states, and error/validation messaging.
  • Ensure all flows are fully resolved from start to finish, with no missing or undefined messaging.
  • Deliver production-ready content within planned sprint cycles.
  • Maintain alignment with design system standards and content guidelines.
  
  
  Error & System Messaging Ownership:
  
  
  • Own the creation of error states, validation messages, and system feedback content.
  • Ensure messaging clearly communicates: What happened, Why it happened (when appropriate), and What the user should do next.
  • Collaborate with UX designers to review and refine error flows.
  • Support content strategist review and sign-off to ensure consistency and quality.
  
  
  Cross-Product Content Coverage:
  
  
  • Partner with product, design, and engineering teams to ensure all messaging needs are identified early.
  • Proactively identify gaps in messaging across products, features, or flows.
  • Ensure consistency of messaging across multiple products or surfaces.
  • Adapt content appropriately while maintaining shared terminology and tone.
  
  
  Documentation & Handoff:
  
  
  • Document UX content clearly for design specifications, developer handoff, and future reuse/iteration.
  • Maintain up-to-date records of flow-level content, error states/variations, and messaging patterns.
  • Ensure content is easily understandable and implementable by cross-functional partners.
  
  
  Collaboration & Process Integration:
  
  
  • Partner under the direction of the UX Designer alongside Product Managers (requirements and scope) and Engineers (implementation feasibility).
  • Participate actively in sprint ceremonies and planning sessions.
  • Manage workload to meet delivery expectations across concurrent projects.
  
  
  Benefits:
  
  
  • 401(k).
  • Dental insurance.
  • Health insurance.
  • Health savings account.
  • Life insurance.
  • Vision insurance.

• About the company

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