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V104 - Intake Specialist | Client Services Intake Representative
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Job Description
- Req#: R-102806
Employer Industry: Immigration Legal Services
Why consider this job opportunity:
- Salary range: $1,150 to $1,220
- Opportunity to work in a rewarding and fast-paced environment
- Remote work flexibility with a focus on work-life balance
- Great Place to Work Certification since 2022, indicating a positive workplace culture
- Chance to directly impact client conversion and business growth
- Supportive team environment emphasizing personal and professional development
What to Expect (Job Responsibilities):
- Answer all incoming calls promptly and professionally
- Schedule new appointments using Google Calendar
- Convert leads into clients through effective communication and follow-up
- Proactively inform clients about fees and collect payments via provided link
- Maintain a high level of customer service and professionalism
What is Required (Qualifications):
- Time Zone: EST (New Jersey)
- Mandatory language requirement: Spanish
- Experience using Google Suite (Docs, Sheets, Calendar) and VOIP (Verizon Business)
- Strong skills in sales and client conversion
- Detail-oriented and organized with an ability to follow up consistently
How to Stand Out (Preferred Qualifications):
- Experience in immigration law or related legal services
- Familiarity with CRM systems (future implementation possible)
- Exceptional customer service skills and active listening abilities
- Tech-savvy and adaptable to new tools
- Comfortable communicating in both Spanish and English
#ImmigrationLaw #RemoteWork #CustomerService #CareerOpportunity #GreatPlaceToWork
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