• Job Description

  Req#: J-048278

  Driving Innovation. Deepening Support. Strengthening the Veterinary Industry.

  At IDEXX, innovation that is valued by customers is at the heart of everything we do. We deliver diagnostic and software advancements that help veterinary professionals raise the standard of care. We enable our customers to turn this innovation into impact, and their success drives ours.

  As we continue to deliver meaningful solutions for veterinary practices, we are expanding our team to deepen the support we provide and help clinics harness these tools to deliver even better patient outcomes. Join us in shaping the future of veterinary care, supporting clinics, improving patient outcomes, and helping our industry thrive.

  If you have a proven track record in sales within the animal health, diagnostic, medical, or veterinary industries, this is your opportunity to make a meaningful impact. Join a passionate, forward-thinking team that’s dedicated to partnering with veterinary professionals to enhance patient outcomes and elevate standards of care. As an Account Manager you’ll work closely with our veterinary clients, delivering innovative solutions—from advanced in-house diagnostic instruments to comprehensive pathology laboratory services to ground-breaking veterinary software —that truly make a difference in the way they care for our pets.

  What you can expect

  • As an Account Manager, ideally based in Wollongong, you will manage and grow your clients’ accounts across the NSW South Coast, as well as a regional territory with a clear understanding of their veterinary business and diagnostic needs; you will successfully inspire them to adopt and use “The IDEXX Complete Diagnostic Solution” to raise their standards of care.

  • You will be results oriented, have an outstanding level of customer service and responsiveness and you will have a genuine passion to deliver outstanding results.

  • There is significant variety in the role, and you will find no two days the same.

  • You will be developing partnerships with veterinarians, owners and clinic teams to help grow their business; selling IDEXX products and services and helping to onboard and train the veterinary teams on IDEXX diagnostic equipment, services and technology.

  • This focus will enable you to exceed your sales targets for the quarter and discover new opportunities.

  • Working alongside your colleagues you will collaborate and implement new strategies for the benefit of your customers; attend relevant trade shows, attend and deliver IDEXX educational content and maintain and update client information using Salesforce.com.

  • The role will include overnight travel to your regional territory

  What You’ll Bring to the Role:

  • A strong foundation in both sales and technical expertise, with the confidence to engage in solution-based conversations.

  • Experience in the veterinary industry is a plus, but not essential—we value passion and a willingness to learn.

  • A proven track record of exceeding sales targets and driving business growth.

  • A commitment to exceptional customer service, with a responsive and solutions-focused approach.

  • Excellent organisational and territory management skills, or the drive to develop them.

  • Outstanding communication abilities, with the capacity to understand and convey complex technical information clearly.

  • Natural relationship-building skills, with a focus on long-term partnerships and customer loyalty.

  • Experience in diagnostic or capital equipment sales is highly regarded.

  • Above all, a genuine desire to make a difference in animal health and contribute to a purpose-driven team.

  What can we offer?

  • Attractive compensation, incentives, and benefits

  • Investment in professional development and career growth

  • Be rewarded and reward others through our Reward and Recognition Programs

  • Free wellness programs and Fitness Reimbursements

  • $500 per year towards diagnostic testing for your pets

  • Tenure recognition including days off and bonus payments for reaching key milestones

  • Contribute towards your charity of choosing through our programs and paid volunteer days

  Why IDEXX?

  We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

  So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. Let’s pursue what matters together.

  If you are passionate about making a difference and being rewarded for your efforts, please APPLY or contact the ANZ Talent Acquisition Team via anz-careers@idexx.com or visit careers.idexx.com/us/en/anz or www.idexx.com.au/en-au to learn more about IDEXX.

  IDEXX values a diverse workforce and workplace and strongly encourages women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

  IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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• About the company

  IDEXX Laboratories, Inc. is an American multinational corporation engaged in the development, manufacture, and distribution of products and services for the companion animal veterinary, livestock and poultry, water testing, and dairy markets.

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