• Job Description

  Req#: 2026-8
  Employer Industry: Animal Welfare
  
  Why consider this job opportunity:
  - Competitive pay with a target hiring range of $24.50 - $29.10 per hour based on geographic location
  - Comprehensive benefits package including affordable health coverage and a 401(k) plan with generous employer contributions
  - Flexible time off policies including vacation, personal, and paid parental leave
  - Robust professional development opportunities for career growth and advancement
  - Regional remote position with the flexibility to work from home within a specified radius
  - Opportunity to make a meaningful impact on animal welfare and support at-risk animals
  
  What to Expect (Job Responsibilities):
  - Professionally manage communication from pet owners and veterinary professionals to support animal health and well-being
  - Assist with daily operations of Veterinary Support, providing information and services to callers
  - Assess and triage cases of illnesses and injuries, referring to appropriate veterinary resources as needed
  - Maintain accurate case records and document findings using electronic record databases
  - Collaborate with management and external partners to address any arising issues
  
  What is Required (Qualifications):
  - Excellent interpersonal, written, and oral communication skills
  - CVT license required in Illinois
  - Understanding of medical terminology and basic animal anatomy
  - Ability to manage a high volume of inbound and outbound calls efficiently
  - Strong work ethic and ability to adapt to changes in a fast-paced environment
  
  How to Stand Out (Preferred Qualifications):
  - Experience in a veterinary practice or shelter
  - Customer service or client relations experience
  - Bilingual in Spanish is a plus
  - Strong active listening skills and ability to establish rapport quickly with clients
  - Ability to demonstrate emotional intelligence and resilience in stressful situations
  
  #AnimalWelfare #VeterinarySupport #RemoteWork #CareerGrowth #CustomerService
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  The American Society for the Prevention of Cruelty to Animals is a non-profit organization dedicated to preventing cruelty to animals.

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