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Virtual Assistant (VA) - Medical Billing/Care Coordinator (Psychiatry)
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Job Description
- Req#: dBOsJPqx9eYw
Employer Industry: Healthcare / Mental Health Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from the Philippines with flexible scheduling
- Supportive and collaborative work environment
- Involvement in a patient-centric and quality-focused organization
- Chance to make a positive impact on patient care and mental health services
What to Expect (Job Responsibilities):
- Conduct structured patient intake via phone, email, and secure platforms
- Verify insurance eligibility, benefits, and coverage for patients
- Enter patient and insurance data accurately into EMR/billing systems
- Assist with charge entry, claim preparation, and denial resolution
- Maintain accurate EMR records and monitor claim status for follow-up
What is Required (Qualifications):
- 2+ years as a Healthcare Virtual Assistant, Medical Billing Virtual Assistant, or Patient Access Specialist
- Experience with U.S. insurance processes, CPT, ICD-10, and payer workflows
- Familiarity with EMR/Billing systems such as Athena, DrChrono, Kareo, AdvancedMD, or Epic
- Excellent English communication skills, both written and verbal
- Strong attention to detail and awareness of confidentiality
How to Stand Out (Preferred Qualifications):
- Experience with denial management and EOB reconciliation
- Familiarity with telehealth services and mental health care
- Knowledge of HIPAA compliance and patient privacy regulations
- Previous work with U.S. insurance companies (e.g., Medicare, Medicaid)
- Proven ability to manage multiple tasks effectively in a remote setting
#Healthcare #MentalHealth #VirtualAssistant #MedicalBilling #RemoteWork
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