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Job Description
- Req#: iH0ti9qLQuwW
- Provide high-level administrative support, including managing calendars, organising digital files, and handling correspondence.
- Manage customer service enquiries via email and social media platforms, providing timely, professional, and helpful responses.
- Assist with the management of our social media channels, including scheduling posts, monitoring engagement, and interacting with our community.
- Support our e-commerce operations by assisting with order processing, inventory updates, and managing product listings.
- Help prepare and organise content for our YouTube channel and other digital platforms, such as drafting descriptions and researching keywords.
- Perform data entry, maintain accurate records, and generate reports as required.
- Carry out general research and other administrative tasks to support the team.
- Proven experience working as a Virtual Assistant or in a similar administrative capacity.
- Exceptional written and verbal communication skills with a keen eye for detail.
- Excellent organisational and time-management skills, with the ability to prioritise tasks effectively and work independently.
- Proficient in Microsoft Office Suite, Google Workspace, and major social media platforms.
- Familiarity with e-commerce platforms and customer relationship management (CRM) systems is highly advantageous.
- A proactive and resourceful problem-solver with a positive attitude.
- A genuine interest in the natural hair and body care industry is desirable but not essential.
Virtual Assistant
Job Overview
Crown of Glory is seeking a dedicated and highly organised Virtual Assistant to join our team. Established in 2020, Crown of Glory is a growing brand specialising in natural curly hair and body products. We are passionate about empowering our community through easy-to-follow YouTube tutorials that teach our customers how to create and use their own products for healthier hair and skin. As a Virtual Assistant, you will provide comprehensive administrative, customer service, and operational support, playing a crucial role in the smooth running of our business and contributing to our continued success.
Job Title: Virtual Assistant
Location: Milwaukee, Wisconsin, United States
Employment Type: Full-Time
Salary: $18 - $29 USD per hour
Responsibilities
Qualifications
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