Employer Industry: Assistive Technology

Why Consider this Job Opportunity:
- Competitive pay up to a multi-million dollar business
- Opportunity for career advancement and growth within the organization
- Inspire others and make a positive impact on the blind and low vision community
- Integration of business acumen with the community to create better experiences
- Remote work flexibility
- Employer sponsored healthcare
- Unlimited PTO
- Stock options

What to Expect (Job Responsibilities):
- Develop a deep understanding of how Aira delivers value to clients
- Communicate organizational strategy throughout the Visual Interpreting Services team
- Collaborate with cross-functional departments to drive growth and results
- Review calls and provide coaching and support to achieve KPIs
- Handle call escalation and make recommendations for process improvement

What is Required (Qualifications):
- Experience managing and developing frontline service individuals
- Minimum 5 years of customer service experience
- Minimum 2 years of managerial experience
- Excellent communication skills
- Highly organized and detail-oriented

How to Stand Out (Preferred Qualifications):
- Proficiency in Google Docs, Google Sheets, No Code Databases, Data Visualization
- Champion for operational improvements and change management
- Ability to navigate in a high-paced and ambiguous environment
- Strong project management skills
- Positive working relationships with customers and team members

#AssistiveTechnology #CareerOpportunity #RemoteWork #Healthcare #UnlimitedPTO

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.