Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Your Role As a Warehouse Manager, you will be a hands-on leader responsible for all warehouse activities for the early morning shift at our West Coast Service Center (WCSC) located in Whittier, CA. You will have 3-4 direct reports with an additional 30-40 hourly associates in various roles and will report to the Director of the WCSC. The AM shift is Monday through Friday 3:00 AM to 11:30 AM with a few hours on the Weekends (weekends will be rotating). What You’ll Do - Supporting all safety programs and OSHA compliance to ensure a safe work environment for all associates and managers. - Leading and developing a team of Supervisors and hourly associates. - Acting as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed - Mentoring, training, and developing Supervisors and associates. - Creating, communicating, and maintaining quality control policies and SOPs to Supervisors and associates - Proactively identifying and leading process improvement initiatives - Building and delivering productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor. - Evaluating performance objectives and metrics to determine department productivity requirements to achieve LOS, accuracy, and quality expectations. - Partnering with other managers to share best practices across shifts and the network - Responsible for all aspects of employee supervision, not limited to—interviewing, hiring, training, coaching, and performance evaluation. - Responsible for coaching and development of supervisors. - Responsible for operational metrics and KPI’s. What You Bring - 4 or more years related experience and/or training, or the equivalent combination of education and experience. Previous supervisory experience required. Physical Demands - Upon request, reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. - The employee must lift and/or move up to 50 pounds. The employee may be required to frequently stoop, bend, or kneel.