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Work at Home Customer Service Agent (Full-Time & Part-Time) (AL)
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Job Description
- Req#: 48136
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive compensation package with opportunities for bonuses and rewards
- Comprehensive health benefits available after 60 days of employment
- Paid Time Off and paid holidays to support work-life balance
- Opportunities for career advancement and internal promotions
- Engaging and supportive work environment with a focus on team collaboration
- Casual dress code to promote comfort in the workplace
What to Expect (Job Responsibilities):
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology for effective account management
- Identify sales opportunities and apply persuasive skills to promote products
- Explain and position products and processes to customers
- Appropriately escalate customer dissatisfaction to the managerial team
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
How to Stand Out (Preferred Qualifications):
- Strong aptitude for conflict resolution, problem-solving, and negotiation
- Ability to thrive in a fast-paced environment where change and ambiguity are prevalent
- Previous experience in customer service or a related field
#BPO #CustomerService #CareerGrowth #HealthBenefits #TeamEnvironment
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