Remote Jobs

Work at Home Customer Service Agent (Full-Time & Part-Time) (GA)


PayCompetitive
LocationFairfax/Vermont
Employment typeOther
  • Job Description

      Req#: 48149
      Employer Industry: Business Process Outsourcing (BPO)

      Why consider this job opportunity:
      - Competitive compensation based on experience
      - Incentives & rewards, including cash bonuses and prizes
      - Comprehensive health benefits available after 60 days of employment
      - Opportunities for career growth with a focus on internal promotions
      - Paid training to enhance your skills while earning a paycheck
      - Engaging work environment with a casual dress code

      What to Expect (Job Responsibilities):
      - Listen to customers, understand their needs, and resolve customer issues
      - Utilize systems and technology for account management tasks
      - Recognize sales opportunities and apply sales skills to upgrade services
      - Explain and position products and processes to customers
      - Ensure first call resolution through effective problem-solving and call handling

      What is Required (Qualifications):
      - Must be 18 years of age or older
      - High school diploma or equivalent
      - Excellent organizational, written, and oral communication skills
      - Ability to type swiftly and accurately (20+ words per minute)
      - Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

      How to Stand Out (Preferred Qualifications):
      - Experience in customer service or sales roles
      - Familiarity with conflict resolution and negotiation techniques
      - Ability to thrive in a fast-paced environment
      - Strong interpersonal skills and ability to build relationships with customers

      #BusinessProcessOutsourcing #CustomerService #SalesOpportunities #CareerGrowth #EngagingWorkEnvironment

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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